Maria Lemus
Chula Vista,CA
Summary
Experienced body shop estimator with 25 years of experience in automotive body repairs, and a strong track record in effective customer communication and technician collaboration. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Senior Estimator
Classic Collision
3074 Adams Ave
11.2024 - 11.2025
- Evaluated vehicle damage to prepare accurate repair estimates.
- Communicated repair timelines and costs to customers effectively.
- Coordinated with technicians to prioritize repair schedules and parts orders.
- Utilized specialized software programs such as CCC One Estimating System or Mitchell Repair Estimating System when creating estimates.
- Verified accuracy of final invoice documents prior to submitting them for payment processing.
- Collaborated with technicians to assess vehicle damage and necessary repairs.
- Reviewed insurance claims and coordinated with adjusters for transparent communication.
- Conducted final quality control check of vehicles prior to customer delivery.
Senior Estimator
Carrillos Auto body
3074 Adams Ave
02.2018 - 11.2024
- Evaluated vehicle damage to prepare accurate repair estimates.
- Collaborated with insurance adjusters to facilitate claims processing.
- Coordinated with technicians to prioritize repair schedules and parts orders.
- Verified accuracy of final invoice documents prior to submitting them for payment processing.
- Managed multiple projects simultaneously while maintaining high quality standards throughout the estimating process.
- Provided customers with a full explanation of the cost breakdown for their estimates.
- Performed detailed inspections of vehicles to assess damage and determine repair costs.
- Collaborated with insurance companies to ensure all paperwork was completed accurately.
- Utilized specialized software programs such as CCC One Estimating System or Mitchell Repair Estimating System when creating estimates.
- Adhered to DRP insurance procedures and rates applicable to estimates.
- Conducted final quality control check of vehicles prior to customer delivery.
Auto Body Estimator
Qualtech collision & Repair Center
San Diego, California
02.2014 - 02.2018
- Evaluated vehicle damage to prepare accurate repair estimates.
- Collaborated with insurance adjusters to facilitate claims processing.
- Maintained up-to-date knowledge of industry trends and repair techniques.
- Provided customers with a full explanation of the cost breakdown for their estimates.
- Developed relationships with vendors in order to receive discounts on parts used in auto body repairs.
- Verified accuracy of final invoice documents prior to submitting them for payment processing.
Auto Body Estimator
Nice & Easy Auto body shop
Chula Vista, California
01.2001 - 02.2014
- Evaluated vehicle damage to prepare accurate repair estimates.
- Collaborated with insurance adjusters to facilitate claims processing.
- Analyzed blueprints, diagrams, photographs, drawings, and written specifications to prepare accurate estimates for auto body repairs.
- Developed relationships with vendors in order to receive discounts on parts used in auto body repairs.
- Acted as a liaison between customers, insurance adjusters, and other parties involved in the estimating process.
- Collaborated with insurance companies to ensure all paperwork was completed accurately.
- Advised customers of repair plans, discussing payment options to finalize work orders.
- Conducted final quality control check of vehicles prior to customer delivery.
Education
High School Diploma -
Mission Bay Senior High
San Diego, CA06-1987
Skills
- Accurate estimating
- CCC One software
- Mitchell Repair software
- Vehicle damage assessment
- Invoice verification
- Customer communication
- Technician collaboration
- Quality control check
- Problem solving
- Excellent communication
- [I-car platinum] certified
- Tesla certified
Languages
English
Professional
Spanish
Professional
Timeline
Senior Estimator
Classic Collision
11.2024 - 11.2025
Senior Estimator
Carrillos Auto body
02.2018 - 11.2024
Auto Body Estimator
Qualtech collision & Repair Center
02.2014 - 02.2018
Auto Body Estimator
Nice & Easy Auto body shop
01.2001 - 02.2014
High School Diploma -
Mission Bay Senior High