Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Linan Serrano

San Diego,CA

Summary

People-oriented team leader for 17 years, successful in monitoring performance, delegating work, and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Team Lead

Sam's Club
San Diego, California
10.2007 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Created detailed reports on team activities as requested by management.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Identified opportunities for process improvements, implementing changes when required.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.

Education

Some College (No Degree) - Child Development

San Diego City College
San Diego, CA

Skills

  • Production Monitoring
  • Schedule Management
  • Trend tracking
  • Regulatory Compliance
  • Performance monitoring
  • Workplace Safety
  • Performance Improvement
  • Coaching and Mentoring

Certification

California Food Handler Card expiration 2025

Languages

Spanish
Native/ Bilingual

Timeline

Team Lead

Sam's Club
10.2007 - Current

Some College (No Degree) - Child Development

San Diego City College

Similar Profiles

CREATE PROFILE
Maria Linan Serrano