Maria Lopez
Bakersfield,CA
Summary
Accomplished Area Supervisor at Ross Distribution Center, adept in SOP adherence and leadership. A highly motivated team leader with 14 years of experience in leading successful teams. Managing associate performance, significantly enhancing operational efficiency. Proven track record in team building and production management. Skilled in verbal and written communication, driving results through effective team management.
Overview
15
15
years of professional experience
Work History
Area Supervisor
Ross Distribution Center
03.2018 - Current
- Managing associates performance by ensuring processes and standard operating procedures are followed.
- Adjusting staffing to business needs.
- Collaborating with other departments to assist with pushing out product.
- Enforce policies and safety regulations.
Assistant Store Manager
Walmart
01.2010 - 03.2018
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Skills
- SOP Adherence
- Leadership
- Team Building
- Leads by Example
- Accountability
- Employee Performance Management
- Task Delegation
- Team Management
- Production Management
- Verbal and Written Communication
Timeline
Area Supervisor
Ross Distribution Center
03.2018 - Current
Assistant Store Manager
Walmart
01.2010 - 03.2018