Maria Lopez
Sioux Falls,SD
Summary
Goal-driven professional with 9+ years of work experience in various fields. Proven experience in training and engaging diverse customer service from behind a desk in office to behind a counter handling food while enhancing team efficiency and operational flow. Equipped with strong problem-solving abilities, willingness to learn, multitasking abilities and excellent communication skills. When offered an opportunity, poised to contribute to team success and achieve positive results. Known for adaptability, creativity, and results-oriented mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Commissary Worker
Union Supply
Sioux Falls, SD
01.2025 - Current
- Operated packing equipment to ensure timely and accurate order fulfillment.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Collaborated with team members to streamline workflow processes for improved efficiency.
- Trained new employees on proper handling procedures and safety protocols.
- Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
- Maintained confidentiality and security of records.
- Supported other departments during peak times, showcasing flexibility in job responsibilities when required.
Distribution Operator
Coilcraft
Hawarden, IA
08.2024 - 02.2025
- Operated and maintained machinery for efficient distribution processes.
- Monitored inventory levels to ensure timely product availability.
- Collaborated with team members to optimize workflow and reduce delays.
- Conducted quality control checks to maintain high standards of output.
- Coordinated with shipping teams to streamline delivery schedules and logistics.
- Prepared boxes, pallets and crates for outgoing shipments.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Expedited order fulfillment process through accurate picking, packing, and labeling procedures, leading to increased productivity rates.
- Counted, sorted or weighed incoming articles to verify receipt of items on requisition or invoices.
Licensed Insurance Agent
State Farm
Worthington, MN
01.2024 - 08.2024
- Assisted clients in selecting appropriate insurance coverage based on individual needs and financial situations.
- Educated customers about policy features, benefits, and exclusions to enhance understanding of products.
- Processed policy applications and claims efficiently to ensure timely responses for client inquiries.
- Conducted regular follow-ups with clients to assess satisfaction and identify additional coverage opportunities.
Shift Supervisor
KFC
Worthington, MN
02.2023 - 03.2024
- Supervised team operations to ensure compliance with health and safety standards.
- Managed staff schedules to optimize labor efficiency during peak hours.
- Trained new employees on customer service protocols and operational procedures.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed staff hiring, training and supervision.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Worthington Highschool
Worthington, MN05-2022
Skills
- Multitasking
- Adaptable and flexible
- Leadership and teamwork
- Goal driven
- Bilingual
- Customer service
- Microsoft, Word, Powerpoint
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Army Reserves - Bridge Engineer
Timeline
Commissary Worker
Union Supply
01.2025 - Current
Distribution Operator
Coilcraft
08.2024 - 02.2025
Licensed Insurance Agent
State Farm
01.2024 - 08.2024
Shift Supervisor
KFC
02.2023 - 03.2024
High School Diploma -
Worthington Highschool