Work Preference
Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline
Baker/Cashier/Food preparation
Open To Work

Maria Lusk

Wawa
Ruskin,FL
Maria Lusk

Work Preference

Job Search Status:

Open to work

Work Type

Part Time

Minimum Desired Compensation

$45000/yr

Important To Me

Work-life balanceFlexible work hoursWork from home optionPaid time off401k matchStock Options / Equity / Profit Sharing4-day work week
2

Spanish/English

Dedicated customer service

Skilled in team collaboration, and product knowledge. Committed to enhancing customer satisfaction and loyalty through effective communication and support.

Work History

Customer Service Associate, Cashier

Wawa
  • Assisted customers with inquiries and transactions, ensuring positive shopping experiences.
  • Operated cash register efficiently, processing payments accurately and swiftly.
  • Maintained clean and organized workstations, adhering to company safety standards.
  • Collaborated with team members to restock shelves and optimize product displays.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Monitored inventory levels, assisting in order placements to ensure stock availability.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Bank Teller and Head Teller

Cooperativa De Ahorro Y Credito San José
  • Processed customer transactions efficiently and accurately using banking software.
  • Assisted customers with account inquiries and provided detailed product information.
  • Maintained cash drawer, ensuring compliance with cash handling procedures and accuracy in balances.
  • Collaborated with team members to improve service delivery and enhance customer satisfaction.
  • Educated clients on banking services, fostering strong relationships and promoting financial literacy.
  • Resolved customer issues promptly, enhancing overall branch reputation and client trust.
  • Monitored daily transaction activities for discrepancies, implementing corrective actions as needed.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Counted and packaged currency and coins.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Reconciled cash drawer and resolved discrepancies.
  • Processed loan payments accurately, contributing to the overall efficiency of branch operations.
  • Removed mutilated currency from circulation.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.

Customer Service, Cashier and Hostess

McDonalds
  • Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
  • Assisted customers with menu selections, enhancing overall dining experience and satisfaction.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards.
  • Collaborated with team members to streamline operations during peak hours, improving service speed.
  • Resolved customer complaints professionally, fostering positive relationships and repeat business.
  • Operated point-of-sale system proficiently, handling multiple payment methods with precision.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Food Service, Cashier, Customer Service

Bakery and Pizzeria Aibonito
  • Maintained cleanliness and organization of service area to enhance customer experience.
  • Assisted customers with menu selections, providing recommendations on bakery and pizza items.
  • Handled cash, credit, and digital payments accurately to ensure transaction integrity.
  • Collaborated with kitchen staff to manage orders and minimize wait times during peak hours.
  • Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
  • Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
  • Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
  • Contributed to increased sales by upselling menu items whenever appropriate based on customer preferences.

Education

Associate of Arts - Culinary Arts

River University | Tampa FL

Banking - Banking And Finance

Instituto De Banca Y Comercio | Cayey PR | 05-2007

Skills

Customer service
Customer support
Problem resolution
Team collaboration
Product knowledge
Stock replenishment

Languages

Spanish and English
Native or Bilingual

Timeline

Customer Service Associate, Cashier

Wawa
Read More

Bank Teller and Head Teller

Cooperativa De Ahorro Y Credito San José
Read More

Customer Service, Cashier and Hostess

McDonalds
Read More

Food Service, Cashier, Customer Service

Bakery and Pizzeria Aibonito
Read More

River University

Associate of Arts from Culinary Arts
Read More

Instituto De Banca Y Comercio

Banking from Banking And Finance
Read More
Maria LuskBaker/Cashier/Food preparation