Summary

Overview

Work History

Education

Skills

Timeline

MARIA MARCELO

Spanaway,WA

Summary

Well-rounded and dependable professional backed by reception, customer service, and leadership experience. Strong expertise in nutritional assessment, meal planning, and dietary guidelines. Emphasis on team collaboration, adaptability, and reliability in dynamic environments. Skilled in client communication, data tracking, and maintaining compliance with health regulations.

Overview

years of professional experience

Work History

Nutrition Assistant / Food Service Worker

MultiCare

Tacoma, WA

07.2022 - 08.2023

Prepare food orders and pay close attention to detail to ensure accuracy of special dietary requirements.
Answer inbound calls, place outbound calls, and utilize Epic EHR to document meals served.
Wear personal protective equipment (PPE), maintain clean and sanitary conditions, and deliver meals to patients.
Work as a team, provide courteous customer service, and adhere to HIPAA guidelines.
Increased patient satisfaction through attentive service and timely delivery of meals.
Maintained food and sanitation standards to prevent food-borne illness and promote health.
Developed positive relationships with customers
Mastered and created coffee beverages (espresso/tea)

Caregiver

DSHS

Puyallup, WA

02.2021 - 09.2021

Provided personal care services for a client with Cerebral Palsy.
Assisted with activities of daily living, prepared meals, and completed physical and occupational therapy exercises.
Planned and implemented lessons to support cognitive growth and development.

Student Services Advisor

Gary Manuel Aveda Institute

Seattle, WA

05.2019 - 07.2020

Received promotion from Guest Relations to Student Services Advisor in 08/2019.
Checked guests and clients in and out, scheduled appointments, collected payments, and counted cash drawer.
Kept track of student hours, documents, and files to ensure on-time graduation.
Complied with company policies and procedures, completed tasks related to accreditation, and remained available to students for support, questions, and guidance.
Provided personalized academic advising, fostering student success and goal attainment.
Conducted regular check-ins with assigned caseload of students to track progress towards completion goals.
Developed comprehensive orientation programs to effectively onboard new students into the campus community.
Skilled at working independently and collaboratively in a team environment.

Shift Supervisor / Server / Hostess

Denny’s

SeaTac, WA

05.2008 - 09.2018

Provide training to new employees, answer questions, and resolve complaints with a positive attitude.
Counted/balanced cash drawer.
Greeted and seated guests, answered incoming phone calls, took, and delivered orders, processed transactions, and accepted payments.
Worked effectively in a team-oriented, fast-paced environment to exceed customer expectations.

Administrative Assistant / Receptionist

City Styles Barbershop

Seattle, WA

01.2017 - 12.2017

Greeted guests and scheduled appointments through phone, email, and in-person interactions.
Completed payroll tasks via Intuit software and collected payments for services.
Ordered supplies, maintained inventory, and completed light housekeeping duties.

Education

No Degree - Health Unit Coordinator

MedCerts

Livonia, MI

08-2026

Diploma - Medical Billing and Coding

Ultimate Medical Academy

Tampa, FL

01-2023

Certificate - Medical Administrative Assistant

Everest College

Renton, WA

01-2009