Maria Mariscal
Ceres,CA
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
18
18
years of professional experience
Work History
Store Manager
Vans
Stockton, CA
09.2019 - Current
- Strategically lead the team in maximizing and achieving store sales goals and monitor sales progress & results against key targets
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Oversaw inventory management through cycle counts, audits and shrinkage control
- Model and foster a consumer centric mindset within the store, and model selling behaviors through genuine interactions with consumers for the teams to emulate
- Attract, recruit and hire high caliber, diverse talent, and maintain a strong succession plan within your store
- Provide direct coaching, feedback, training and supervision of the associates
Store Manager
Aldo Shoes
Livermore, CA
06.2016 - 09.2019
- Monitored employee performance and identified performance gaps for corrective action
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues
- Strengthened work flow productivity by hiring, managing and developing top talent.
Department Manager
Johns incredible Pizza C
Modesto, CA
08.2006 - 06.2016
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building
- Enforced safety rules and other policies to protect employees and minimize company liability
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency
- Resolved customer inquiries and complaints requiring management-level escalation
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
Modesto High School
04.2008
Business Administration And Management
Some College
Skills
- Customer Service
- Inventory Control
- Retail Merchandise Quality Standards
- Talent Recruitment
- Supply Ordering
- Employee Supervision and Motivation
- Staff Training and Development
- Opening and Closing Procedures
Languages
Timeline
Store Manager
Vans
09.2019 - Current
Store Manager
Aldo Shoes
06.2016 - 09.2019
Department Manager
Johns incredible Pizza C
08.2006 - 06.2016
High School Diploma -
Modesto High School
Business Administration And Management
Some College