Maria Martinez
Houston,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
11
11
years of professional experience
Work History
Dental Assistant
Sugarcreek Endodontics
Sugarland, TX
03.2021 - Current
- Gathered and documented patient medical and dental histories and vital signs.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Documented patient records with procedures performed and added notes taken to charts.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Took medical and dental history and recorded vital signs of patients.
- Established clean, sterile and welcoming environment for patients.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Updated patient records with new data and treatment information.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Ordered supplies necessary for daily operations of the practice.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Laid out dental instruments and equipment before procedures.
- Explained dental services and payment plans to help patients make informed decisions.
Medical Assistant
LBJ Hospital
Houston, Texas
01.2013 - 07.2018
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Measured vital signs and took medical histories to prepare patients for examination.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patient examinations.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Medical Assisting
Texas School of Business
Houston, TX06-2011
High School Diploma -
Heights High School
Houston, TX07-1993
Skills
- Equipment Sterilization
- Patient Services
- Clinical Support
- Instrument Preparation
- Patient Relations
- Patient Scheduling
- Treatment Room Setup
- Sterilization Techniques
- Appointment Scheduling
- Exam Room Setups
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Dental Assistant
Sugarcreek Endodontics
03.2021 - Current
Medical Assistant
LBJ Hospital
01.2013 - 07.2018
Medical Assisting
Texas School of Business
High School Diploma -
Heights High School