Maria Martinez
Lovington,NM
Summary
I am eager to learn and committed to developing strong skills that will contribute positively to any team or organization. I am motivated, hardworking and open to new challenges. I believe that with the right opportunity, I can grow quickly and make a meaningful impact. I am confident that if given the chance I will apply myself and take every step necessary to succeed.
Overview
5
5
years of professional experience
Work History
Medical Biller
NorLea General Hospital
Lovington, NM
07.2025 - Current
- Processed medical claims using advanced billing software to ensure timely reimbursements.
- Conducted thorough audits of patient accounts, identifying discrepancies for resolution.
- Collaborated with healthcare providers to clarify billing inquiries and enhance patient satisfaction.
- Trained new staff on billing procedures and compliance regulations to maintain accuracy.
- Analyzed trends in claim denials, developing strategies to minimize future occurrences.
- Verified insurance of patients to determine eligibility.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
Phlebotomist
Nor-lea
Lovington, NM
09.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Tech Relief
Treetop
Yakima, WA
09.2020 - 08.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Education
Certificate - Phlebotomy
Sparrow Healthcare
Spokane, WA05.2024
High School Diploma -
Eisenhower
Yakima, WA06.2019
Skills
Organization
Time management
Communication
Attention to detail
Customer service
Microsoft skills
PROFESSIONAL TRAITS:
Discretion and confidentiality
Adaptability
Team collaboration
Self-motivation
Decision-making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Biller
NorLea General Hospital
07.2025 - Current
Phlebotomist
Nor-lea
09.2024 - Current
Tech Relief
Treetop
09.2020 - 08.2024
Certificate - Phlebotomy
Sparrow Healthcare
High School Diploma -
Eisenhower