Maria Martinez
McOpCo
Cleburne,TX
2
Languages
1
Certification
9
years of professional experience
Results-driven General Manager experienced in enhancing team dynamics and implementing process improvements. Achieved significant cost reductions and increased employee satisfaction through effective training development and problem resolution. Focused on increasing revenues and expanding margins by executing multiple projects in high-stress environments.
Work History
General Manager
8 Years 6 Months- Oversaw daily operations, ensuring alignment with corporate objectives and operational standards.
- Led team development initiatives, enhancing skills through training and performance evaluations.
- Implemented process improvements, increasing efficiency and reducing operational costs across departments.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Science - Business Administration
Concentration in Human Resources
Skills
Leadership and team building
Training development
Problem resolution
Team player
Operations management
Efficient multi-tasker
Effective leader
Accomplishments
Through collaborative leadership and the commitment of my team, I helped drive the store's growth from $2 million to $5 million in sales, while building a culture of accountability, engagement, and operational excellence.
Certification
- Leading for the Future - Hamburger University
- Leading Great Restaurants- Hamburger University
- Elevating Leadership- Wenzell Franklin
- RTL Academy Facilitator- Dallas PC
- People Leader-Dallas Pc
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
McOpCo
02.2018 - CurrentRead More
Colorado Technical University
Associate of Science from Business Administration
Read More