Maria Martinez Godoy
Fairview,OR
Summary
Energetic server with background in high-volume restaurant environments. Skilled in providing exceptional guest service while maintaining professional relationships with team members. Proficient in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Server, Bartender
La Villa Grill and Bar
Gresham, OR
06.2024 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Server, Host, Food Runner, Busser, To-Go Specialist
Red Lobster
Gresham, OR
06.2022 - 03.2024
- Delivered excellent service to ensure customer satisfaction.
- Checked food before serving it to customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Conveyed special dietary requests to the kitchen.
- Ensured dining area cleanliness and setup.
- Assisted in training new servers, and supported team operations.
Resident Advisor
McMinnville, OR
09.2020 - 05.2022
- Assisted with planning and implementing campus events, programs, and activities.
- Facilitated open dialogue between staff members and students in order to build a strong community atmosphere.
- Enforced university rules and regulations within the residence halls.
Cashier
Wendy's
Aloha, OR
10.2017 - 08.2020
- Collaborated effectively in high-pressure environments.
- Managed cash register transactions with precision.
- Followed all health and safety regulations when handling food.
- Performed opening and closing tasks efficiently.
Education
Bachelors of Science - Nursing
Linfield University
McMinnville, OR05.2024
Skills
- Customer service
- Skilled in Managing Multiple Tasks
- Menu knowledge
- Patience
- Attention to detail
- Positive persuasion
- Teamwork
- Cash handling
- Proficient in POS Systems
- Interpersonal skills
- Positive attitude
- Adaptability
- Service prioritization
- High volume dining
- Guest seating
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
- Andres Blanco - La Villa Grill and Bar General Manager
503-512-7649
- Denise Reyes - Red Lobster General Manager
503-666-1759
Timeline
Server, Bartender
La Villa Grill and Bar
06.2024 - Current
Server, Host, Food Runner, Busser, To-Go Specialist
Red Lobster
06.2022 - 03.2024
Resident Advisor
09.2020 - 05.2022
Cashier
Wendy's
10.2017 - 08.2020
Bachelors of Science - Nursing
Linfield University
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