Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Martinez Miguel

Beaverton,Oregón

Summary

Dynamic and dedicated hospitality professional with experience at 9900 Steakhouse, excelling in safe food handling and time management. Proven ability to enhance guest satisfaction through effective communication and teamwork, while maintaining high standards of food presentation and dining area maintenance. Committed to delivering exceptional service in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Waiter's Assistant

9900 Steakhouse
02.2018 - 03.2025

• Expo, food runner

• Inventory management.

• I was in charge of the runners and the dishwasher

• Streamlined communication between the front-of-house and back-of-house teams, reducing wait times for guests.

  • Ensured proper food handling procedures were followed at all times, maintaining health code compliance within the establishment.
  • Developed rapport with guests through friendly interaction, creating loyal customers over time.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely execution.
  • Maintained clean and organized table settings for optimal presentation and functionality.
  • Assisted waiters with timely food delivery, contributing to a smooth dining experience.
  • Fostered a sense of teamwork by consistently offering assistance to colleagues during busy periods.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Barback

Homefield Sport Bar
08.2012 - 09.2017
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Delivered food to customers at bar and tables.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Greeted customers and provided friendly, knowledgeable service.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
  • Demonstrated knowledge of alcohol laws and regulations by properly checking IDs prior to serving alcoholic beverages.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated POS system to collect payments from customers.
  • Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.

Waitress

Sandoval's Restaurants
08.2011 - 09.2017
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma - Fashion Designer

Mexico
Mexico
07.2000

Skills

  • Safe food handling
  • Time management
  • Food presentation
  • Table setting
  • Table bussing
  • Quality control
  • Order management
  • Tableside service
  • Dining area maintenance

Languages

Spanish, English
Elementary

Timeline

Waiter's Assistant

9900 Steakhouse
02.2018 - 03.2025

Barback

Homefield Sport Bar
08.2012 - 09.2017

Waitress

Sandoval's Restaurants
08.2011 - 09.2017

High School Diploma - Fashion Designer

Mexico