Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Mateo M

Lehigh Acres

Summary

Dynamic professional with a proven track record in customer service and operational efficiency, notably at ABM Aviation. Skilled in safe driving and exceptional communication, I excel in fast-paced environments, ensuring customer satisfaction and workplace harmony. Demonstrated flexibility and commitment, enhancing team performance and customer experience. My previous and current employer have thanked me for my dedication and commitment to work.

Overview

5
5
years of professional experience

Work History

Parking Lot Attendant

ABM Aviation
11.2024 - Current
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Enhanced customer experience with friendly demeanor and prompt assistance when needed.
  • Directed patrons to designated parking spaces.
  • Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.

CNA

Naples Health and Rehab
09.2024 - 11.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Housekeeper

Hilton Garden Inn Hotel
06.2021 - 08.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Front Desk Receptionist

Hilton Garden Den
05.2021 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

East Lee County High School
Lehigh Acres, FL
05.2022

Skills

  • Safe driving
  • Punctuality
  • Flexibility
  • Customer services handling
  • Good communication
  • Commitment to employer and customers

Languages

Spanish
Native or Bilingual

Timeline

Parking Lot Attendant

ABM Aviation
11.2024 - Current

CNA

Naples Health and Rehab
09.2024 - 11.2025

Housekeeper

Hilton Garden Inn Hotel
06.2021 - 08.2022

Front Desk Receptionist

Hilton Garden Den
05.2021 - 08.2022

East Lee County High School

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Maria Mateo M