Maria Mathes
Universal City,TX
Summary
Detail-oriented clinical technician with a strong background in patient care, phlebotomy, and clinical documentation. Supports coordinated care by tracking vital signs, maintaining accurate records, and communicating clearly with nurses, physicians, patients, and families.
Overview
1
1
Certification
11
11
years of professional experience
Work History
APCM Care Coordinator
Hillside Medical Group
Live Oak, Texas
05.2026 - 08.2026
- Coordinated timely referrals among Hillside Medical Group departments and outside specialists to enhance patient care.
- Smooth follow-up scheduling and calendar management kept provider availability organized for continued treatment.
- Clear communication of appointment details, instructions, and next steps improved patient and family preparedness.
- Collaborated with nurses, physicians, and case managers to support treatment plans.
- Facilitated communication between family, caregivers, and involved parties to ensure awareness of the patient's condition.
- Responded promptly to inquiries from patients regarding their care plans.
- Delivered emotional support to patients during challenging health issues. to patients dealing with difficult health issues.
- Accurate documentation of care activities in medical records maintained complete records within Hillside Medical Group office systems.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Maintained records management system to process personnel information and produce reports.
- Communicated healthcare policies to patients, ensuring they understood their rights and responsibilities, procedures and services to patients.
- Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
- Ensured compliance with state regulations related to healthcare service provision.
- Administered crisis intervention services in urgent situations.
- Addressed scheduling conflicts and patient inquiries with clear, professional communication to support care continuity.
Clinical Technician
Prisma Health Tuomey Hospital
02.2016 - 02.2026
- Collaborated with healthcare professionals to develop and implement patient treatment plans, enhancing overall treatment effectiveness.
- Tracked vital signs and promptly reported alterations to nursing personnel, supporting timely patient care decisions.
- Executed maintenance and sterilization protocols for medical equipment, ensuring compliance with safety standards and optimal operational performance.
- Ensured medical equipment was properly maintained and sterilized to uphold safety standards., enhancing operational efficiency and safety standards.
- Conducted regular laboratory testing to maintain compliance with safety standards and guarantee accurate results.
Certified Medical Assistant
Colonial Urgent Care
01.2022 - 08.2023
- Administered patient assessments and vital sign checks to ensure accurate medical records.
- Assisted healthcare providers with examinations and procedures, maintaining sterile environments.
- Educated patients on treatment plans and preventive care, increasing adherence and understanding of health management.
- Coordinated patient scheduling and follow-up appointments, improving patient access and reducing wait times.
- Managed electronic health records systems, ensuring compliance with privacy regulations.
- Collaborated with interdisciplinary teams to improve patient care and streamline communication across departments.
Education
Associate of Arts - Medical Assistant
Central Carolina Technical College
506 N Guignard Dr, Sumter Sc 2915008-2021
Skills
- Patient care
- Coagulation testing
- Specimen collection
- Phlebotomy
- Phlebotomy techniques
- Clinical documentation
- Patient records documentation
- Care coordination
- Medical terminology
- Safety compliance
- Sterilization techniques
- Lab equipment maintenance
- Aseptic techniques
- Aseptic procedures
- Data analysis and documentation
- Quality improvement
- Continuous improvement
- Teamwork and collaboration
- Problem-solving
- Time management
- Goal setting
- Self motivation
- Professionalism
- Relationship building
- Written communication
- Medical terminology
- Risk assessment
- Specimen labeling
- Laboratory information systems
- Quality improvement
- Laboratory information systems
Certification
Certified Medical Assistant
AAMA American Association of Medical Assistants
References
Andrea Windham Registered Nurse
Emergency Department Sumter Prisma Health Tuomey
Ashley Green License Practical Nurse
Emergency Department Sumter Prisma health Tuomey
Timeline
APCM Care Coordinator
Hillside Medical Group
05.2026 - 08.2026
Certified Medical Assistant
Colonial Urgent Care
01.2022 - 08.2023
Clinical Technician
Prisma Health Tuomey Hospital
02.2016 - 02.2026
Associate of Arts - Medical Assistant
Central Carolina Technical College