MARIA MAVAREZ

Amazon

05.2023 - Current

I collaborated closely with departmental leadership, strategically prioritizing orders for expedited reception,these being national and international orders. My commitment to precision and efficiency consistently ensured the accurate and timely processing of these
I systematically conduct order verifications, executing a comprehensive process to ensure exacting alignment between items received and their corresponding serial numbers.

I conduct thorough scrutiny of every order, meticulously validating the correctness of serialized or non-serialized items. This proactive measure aims to preemptively mitigate conflicts during customer receipt, safeguarding both customer satisfaction and the integrity of our inventory management.
I diligently conduct address verification procedures prior to each shipment, ensuring the accuracy of destination information. To facilitate this process, I have carefully compiled a comprehensive list delineating the precise address for each designated site. This curated compilation has been disseminated to every person who work in shipping department, affirming our commitment to guaranteeing the flawless dispatch of items to their intended destinations.
I systematically validate the configuration of orders placed on hold, confirming that every aspect aligns seamlessly to facilitate a smooth shipment process.
l assumed a crucial role in conflict resolution within the return sender area, collaborating closely with the manager or designated personnel responsible for order reception. This involved meticulous problem identification, followed by the swift implementation of effective solutions.

Solve more than 280 orders that were returned due to address errors, problems with weather conditions, errors in the items sent, thus facilitating shipping to distant places, customer satisfaction and contributing to a guaranteed smooth operation.

I diligently track orders to ensure their secure and expeditious arrival at their final destination.

Summary