Adaptable administrative professional known for strong problem-solving skills and effective communication. Experience in managing sensitive information and enhancing team collaboration, ready to leverage expertise for organizational success. Diligent with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills. Experienced in supervising inmates and maintaining control according to TDCJ policy. Adhering to TDCJ Core Values in order to promote positive change and rehabilitation in inmates.
Work History
Administrative Assistant IV
3 Years 7 Months
Texas Department Of Criminal Justice- Coffield | 01.2023 - Current
Maintained confidentiality of sensitive information by following privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on a daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Supervised employees on job duties by maintaining work schedules and on the job training.
Delivered mail to inmates in a timely manner.
Maintained unauthorized entry of controlled substances or any suspicious mail from coming into the facility.
Administrative Assistant II
4 Months
Texas Department Of Criminal Justice- Coffield | 09.2022 - 01.2023
Assisted the supervisor in mailroom office duties.
Delivered mail to inmates in a timely manner including restrictive housing.
Managed the postage report.
Processed incoming and outgoing mail for all. inmates on the unit.
Monitored inventory levels for office supplies, ensuring timely procurement to support uninterrupted operations.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with tasks on a a daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Administrative Assistant I
11 Months
Texas Department Of Criminal Justice-Coffield | 10.2021 - 09.2022
Inspected, housed, and processed incoming and outgoing mail according to B.P. 03.91.
Picked up mail from the mailboxes during AM pickup including P6 dormitories.
Received mail from USPS, UPS, and FedEx up to 44lbs for both departmental offices and inmates.
Separated, bagged, and distributed mail for the officers to pass out to inmates on night shift.
Filed all documentation for inmates in their folders.
Denied incoming mail according to B.P. 03.91
Clerk
11 Months
Texas Department Of Criminal Justice-Coffield | 11.2020 - 10.2021
Processed incoming and outgoing mail following B.P. 03.91.
Processed incoming outgoing legal mail according to B.P. 03.91.
Picked up mail from housing areas, including P6 dormitories.
Sorted, banded, and delivered mail for officers to deliver to the inmates.
Used clerical computer skills on a daily basis.
Interacted with inmates on a daily basis.
Picked up mail and logged mail from USPS, UPS, and fedex trucks for departmental offices and inmates up to 44lbs.
Correctional Officer
2 Years 2 Months
Texas Department Of Criminal Justice-Beto | 02.2009 - 04.2011
Responded to emergency situations, utilizing de-escalation techniques effectively.
Conducted routine security checks of facilities, identifying potential safety hazards.
Monitored inmate behavior to ensure compliance with institutional rules and regulations.
Provided support during inmate transport, ensuring safety and adherence to protocols.
Delivered inmate mail and lay-ins.
Conducted ins and outs for inmates to go to chow, medical, education, and work.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Education
Associate of Science - Psychology
Trinity Valley Community College | Athens, TX | 05-2015
Dean's [
Skills
De-escalating altercations
Supervising inmates
Computer skills
Getting the job done
Strong problem solver
Scheduling
Critical thinking
Office management
Professional communication
Verbal communication
Prioritization
Resourceful
Timeline
Administrative Assistant IV
Texas Department Of Criminal Justice- Coffield
01.2023 - CurrentRead More
Administrative Assistant II
Texas Department Of Criminal Justice- Coffield
09.2022 - 01.2023Read More
Administrative Assistant I
Texas Department Of Criminal Justice-Coffield
10.2021 - 09.2022Read More
Clerk
Texas Department Of Criminal Justice-Coffield
11.2020 - 10.2021Read More
Correctional Officer
Texas Department Of Criminal Justice-Beto
02.2009 - 04.2011Read More
Trinity Valley Community College
Associate of Science from Psychology
Read More
Employee of the month
Was elected employee of the month by my coworkers.
Administrative Assistant IV at Mississippi Department Of Rehabilitation ServicesAdministrative Assistant IV at Mississippi Department Of Rehabilitation Services