Maria Mendez
Baldwin Park,CA
Summary
Dynamic Dietary Supervisor with a proven track record at Sunset Manor Nursing Home, enhancing patient satisfaction through tailored meal plans and effective staff training. Skilled in food safety regulations and problem-solving, I fostered a collaborative environment that improved service quality and compliance, ensuring optimal nutrition care for residents.
Overview
38
38
years of professional experience
Work History
Dietary Supervisor
Sunset Manor Nursing Home
El Monte, CA
03.2004 - Current
- Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs.
- Promoted healthy eating habits among patients through educational programs, workshops, and one-on-one consultations.
- Assisted in the development of hospital-wide nutrition policies to ensure consistency in care across all departments.
- Optimized resource allocation through careful planning of labor schedules based on staff availability and workload demands during peak times.
- Purchased food supplies for department according to budget limitations.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality, and personal preferences.
Dishwasher/ DSS
La Palma Nursing Home
Anaheim, CA
02.2002 - 02.2004
- Completed daily tasks work as a dishwasher
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Worked under supervision to train as a dietary supervisor
Dietary Supervisor
Sunset Manor Nursing Home
El Monte, CA
02.1990 - 02.2002
- Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
- Facilitated communication between the dietary department and other hospital units to coordinate patient meal delivery times efficiently.
- Participated actively in hiring new employees for the dietary department – from screening resumes to conducting behavioral and technical interviews.
- Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
- Collaborated with healthcare professionals to create specialized diets for patients with specific medical conditions or nutritional requirements.
- Boosted overall patient satisfaction levels due to timely response rates on special diet requests or modifications.
- Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.
Dishwasher
Del Mar Convalescent Hospital
Rosemead, CA
01.1988 - 01.1990
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet resident;s needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
Education
ServSafe Certification -
National Restaurant Association
Online07-2027
Program Certificate - Dietary Service Supervision
Long Beach City College
Long Beach, CA05-2002
Skills
- Food safety regulations
- Meal preparation
- Sanitation standards
- Food presentation
- Payroll
- Customer service
- Problem-solving abilities
- Reliability
- Food safety
- Microsoft Excel
- Hygiene practices
- Cooking
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Dietary Supervisor
Sunset Manor Nursing Home
03.2004 - Current
Dishwasher/ DSS
La Palma Nursing Home
02.2002 - 02.2004
Dietary Supervisor
Sunset Manor Nursing Home
02.1990 - 02.2002
Dishwasher
Del Mar Convalescent Hospital
01.1988 - 01.1990
ServSafe Certification -
National Restaurant Association
Program Certificate - Dietary Service Supervision
Long Beach City College