Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Mendez

Baldwin Park,CA

Summary

Dynamic Dietary Supervisor with a proven track record at Sunset Manor Nursing Home, enhancing patient satisfaction through tailored meal plans and effective staff training. Skilled in food safety regulations and problem-solving, I fostered a collaborative environment that improved service quality and compliance, ensuring optimal nutrition care for residents.


Overview

38
38
years of professional experience

Work History

Dietary Supervisor

Sunset Manor Nursing Home
03.2004 - Current
  • Improved patient satisfaction by developing and implementing dietary plans tailored to individual needs.
  • Promoted healthy eating habits among patients through educational programs, workshops, and one-on-one consultations.
  • Assisted in the development of hospital-wide nutrition policies to ensure consistency in care across all departments.
  • Optimized resource allocation through careful planning of labor schedules based on staff availability and workload demands during peak times.
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Visited with residents to inquire about satisfaction, quality, and personal preferences.

Dishwasher/ DSS

La Palma Nursing Home
02.2002 - 02.2004
  • Completed daily tasks work as a dishwasher
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Worked under supervision to train as a dietary supervisor

Dietary Supervisor

Sunset Manor Nursing Home
02.1990 - 02.2002
  • Maintained a clean and safe work environment by enforcing strict sanitation guidelines and safety protocols.
  • Facilitated communication between the dietary department and other hospital units to coordinate patient meal delivery times efficiently.
  • Participated actively in hiring new employees for the dietary department – from screening resumes to conducting behavioral and technical interviews.
  • Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
  • Collaborated with healthcare professionals to create specialized diets for patients with specific medical conditions or nutritional requirements.
  • Boosted overall patient satisfaction levels due to timely response rates on special diet requests or modifications.
  • Conducted regular staff meetings to address concerns, share updates on industry trends, and foster team collaboration within the dietary department.


Dishwasher

Del Mar Convalescent Hospital
01.1988 - 01.1990
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet resident;s needs.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.

Education

ServSafe Certification -

National Restaurant Association
Online
07-2027

Program Certificate - Dietary Service Supervision

Long Beach City College
Long Beach, CA
05-2002

Skills

  • Food safety regulations
  • Meal preparation
  • Sanitation standards
  • Food presentation
  • Payroll
  • Customer service
  • Problem-solving abilities
  • Reliability
  • Food safety
  • Microsoft Excel
  • Hygiene practices
  • Cooking

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Dietary Supervisor

Sunset Manor Nursing Home
03.2004 - Current

Dishwasher/ DSS

La Palma Nursing Home
02.2002 - 02.2004

Dietary Supervisor

Sunset Manor Nursing Home
02.1990 - 02.2002

Dishwasher

Del Mar Convalescent Hospital
01.1988 - 01.1990

ServSafe Certification -

National Restaurant Association

Program Certificate - Dietary Service Supervision

Long Beach City College

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