Maria Mendez
Fort Pierce,FL
Summary
Assisted customers with inquiries and resolved issues efficiently. Maintained organized records to enhance customer service quality. Demonstrated attention to detail in addressing customer needs.
Overview
6
6
years of professional experience
Work History
Construction Cleaner
Cheeky Monkey Cleaning Service
Miami, FL
05.2022 - Current
- Implements efficient cleaning procedures resulting in a 20% reduction in overall cleaning time.
- Maintains a high level of cleanliness and sanitation standards, resulting in zero safety violations or incidents.
- Receives commendation from clients for consistently delivering exceptional cleaning services and exceeding expectations.
- Assists in the coordination and execution of large-scale construction clean-up projects, meeting tight deadlines and client expectations.
Designer
Closets by Design
3209 SW 42nd Ave Palm City, FL 34990 United State
08.2025 - 04.2026
- Designed customized closet solutions based on client specifications and preferences.
- Collaborated with clients to assess needs and provide tailored design consultations.
- Created detailed CAD drawings for production accuracy and client approval.
- Managed multiple design projects simultaneously, ensuring timely delivery and quality standards.
- Educated clients on product options, materials, and installation processes to enhance satisfaction.
- Streamlined design workflows, improving efficiency in project turnaround times.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.
Medical Receptionist
Florida Walk in Medical Clinic
Fort Pierce, FL
08.2024 - 01.2025
- Enhanced office communication by implementing a centralized messaging system, resulting in a 40% reduction in missed messages and appointment errors.
- Coordinated with multiple departments to streamline the patient check-in process, reducing average wait times by 15 minutes per patient.
- Processed insurance claims and verified coverage for around 300 patients monthly, minimizing delays in coverage confirmation.
- Maintained and organized critical tasks for a high-volume medical practice, contributing to an increase in office efficiency and patient flow management.
- Assisted nursing staff in the accurate documentation and presentation of patient vital signs, contributing to an improvement in patient monitoring and care plan adjustments.
- Utilized bilingual skills to effectively communicate with diverse patient populations, thereby improving the quality of care and patient compliance with treatment plans.
- Demonstrated expertise in operating and troubleshooting medical equipment, ensuring minimal downtime and continuous patient care.
Fulfillment Associate
Sam Club
FL
05.2024 - 08.2024
- Challenged by a sudden influx of online customer orders during peak seasons, optimized order management workflows, resulting in a 20% reduction in processing time.
- Gathering the products a customer has ordered
- Packaging the order appropriately
- Shipping or providing the order to the customer at the time of pickup.
- Exceeding daily order fulfillment targets by an average of 15% through efficient packing and organizational skills.
- Manages high-volume order processing, consistently maintaining a 99% on-time shipment record.
Cashier
Miranda's Sub and Bakery
Fort Pierce, FL
10.2021 - 12.2022
- Served food and beverages during 7 hours shifts, following strict health guidelines.
- Helped manager to re-organize stand to increase efficiency.
- Proactively assisted customers with locating products and making purchasing decisions.
- Trained and mentored new kitchen staff members, resulting in improved teamwork and productivity.
- Maintained a clean and organized kitchen area, exceeding health and safety standards.
- Demonstrated exceptional multitasking skills by efficiently handling multiple orders simultaneously during peak hours.
Cashier
Crispy Fish and Chicken
Fort Pierce, FL
03.2020 - 01.2022
- Increased customer satisfaction by resolving customer complaints and concerns promptly and effectively.
- Trained and mentored new cashiers on cash handling procedures, customer service techniques and product knowledge.
- Ensured smooth store operations, including restocking shelves, organizing merchandise, and maintaining a clean and organized work environment.
- Developed strong product knowledge to effectively answer customer inquiries and provide recommendations.
- Successfully trained and mentored new team members, resulting in improved performance and increased productivity.
Education
High School Diploma -
Fort Pierce Central High
Ft. Pierce, FLSkills
- Organization
- Basic Computer Skills
- File Management and Organization
- Problem-Solving
- Microsoft Word
- Flexibility
- Adaptability
- Communication
- Teamwork
- Driver's license
Timeline
Designer
Closets by Design
08.2025 - 04.2026
Medical Receptionist
Florida Walk in Medical Clinic
08.2024 - 01.2025
Fulfillment Associate
Sam Club
05.2024 - 08.2024
Construction Cleaner
Cheeky Monkey Cleaning Service
05.2022 - Current
Cashier
Miranda's Sub and Bakery
10.2021 - 12.2022
Cashier
Crispy Fish and Chicken
03.2020 - 01.2022
High School Diploma -
Fort Pierce Central High