Maria Mendoza
USPS
Patterson,CA
8
Years of experience
Dedicated City Carrier Assistant with strong issue reporting and geographical awareness. Committed to delivering timely service and exceptional customer support.
Work History
City Carrier Assistant
10 Months- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Operated sorting equipment to prioritize and organize mail for distribution.
- Maintained accurate records of deliveries, enhancing accountability and traceability.
- Assisted customers with inquiries and resolved issues to improve service satisfaction.
- Implemented safety protocols during delivery processes, reducing incidents and ensuring compliance.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
Warehouse Worker
10 Months- Conducted regular quality checks on uniforms to ensure adherence to company standard
- Implemented organization systems for improved accessibility of stock items.
- Streamlined packaging processes, reducing time taken for order fulfillment.
- Assisted in coordinating shipping schedules, ensuring prompt delivery of customer orders.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Waitress
3 Years 9 Months- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in training new staff on restaurant procedures and menu knowledge.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
Education
High School Diploma
Skills
Issue reporting
Geographical awareness
End-of-run report (EOR)
Vehicle maintenance
Safe driving techniques
Mail collection
Languages
Spanish
English
Timeline
City Carrier Assistant
USPS
09.2022 - 07.2023Read More
Warehouse Worker
High End Uniforms
04.2019 - 02.2020Read More
Waitress
Puerto Vallarta Mexican Restaurant
06.2015 - 03.2019Read More
Oak View High School
High School Diploma
Read More