Maria Meza
Las Cruces,NM
Summary
Dynamic and dedicated professional with a strong background in customer service at Moving On Up LLC. Proven ability to resolve client inquiries and process payments accurately. Bilingual in English and Spanish, I adapt quickly to changing environments while maintaining a positive attitude and delivering high-quality service.
Overview
8
8
years of professional experience
Work History
Office Assistant
Moving On Up LLC
Las Cruces, NM
07.2017 - Current
- Provided customer service support via phone or email inquiries related to products or services offered by the organization.
- Interacted with clients to resolve issues or answer questions regarding services rendered company.
- Scheduled appointments, maintaining calendars for personnel.
- Processed payments through credit card transactions accurately according to company policies and procedures.
Housekeeper
Comfort Inn & Suites
Las Cruces, NM
05.2022 - 12.2023
- Demonstrated the ability to clean and organize multiple rooms efficiently and effectively.
- Sanitized bathrooms and restocked amenities according to protocols.
- Laundered and changed bedding, towels, and linens in accordance with hotel policies.
- Demonstrated commitment to providing high standards of hospitality services at all times.
Restaurant Waiter
La Posta De Mesilla
Las Cruces, NM
03.2018 - 02.2021
- Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages and addressing any customer concerns or complaints.
- Managed difficult situations professionally by remaining calm under pressure.
- Processed payments through cash registers accurately according to restaurant policies.
- Bussed vacated tables, cleaned and prepared for next guest.
Skills
- customer service expertise
- positive attitude
- professional and mature
- payment processing
data entry
- quick learner
- adjust effectively to changing surroundings
- Fluent in English and Spanish
- 2 years of college experience
Timeline
Housekeeper
Comfort Inn & Suites
05.2022 - 12.2023
Restaurant Waiter
La Posta De Mesilla
03.2018 - 02.2021
Office Assistant
Moving On Up LLC
07.2017 - Current