Laniah Ortega
Fresno,CA
Summary
Dynamic and detail-oriented professional with a strong background in customer service and office management. Proven ability to enhance team collaboration and optimize workflows through effective time management and multitasking. Recognized for creating positive environments and implementing efficient systems that improve operational efficiency.
Overview
2
2
years of professional experience
Work History
Office Assistant
Ning Boasuana
Clovis, CA
12.2025 - Current
- Managed daily office operations, ensuring efficiency and organization.
- Coordinated scheduling and appointments for team members to optimize workflow.
- Assisted in preparing reports and presentations, enhancing communication quality.
- Maintained inventory of office supplies, streamlining procurement processes.
- Implemented filing systems, improving document retrieval speed and accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Host/Togo Specialist/Server
Olive Garden
Clovis, CA
01.2025 - 11.2025
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table turnover and guest flow.
- Communicated effectively with servers to coordinate efficient service delivery.
- Engaged with lots of new faces, always creating a friendly environment.
Cheerleading Coach
River Bluff Elementary
Fresno, CA
06.2024 - 06.2025
- Developed and implemented practice plans to enhance team performance and skill development.
- Instructed cheerleading techniques, ensuring safety and proper execution during routines.
- Coordinated choreography for performances, promoting creativity and teamwork among squad members.
- Organized team meetings to foster communication and address individual athlete needs.
Education
High School Diploma -
Central East High School
Fresno, CANursing Practice
Fresno City College
Fresno, CASkills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Adaptable to change
Team player mentality
Detail-oriented
First aid training
Event planning
Task prioritization
Verbal and written communication
Sales strategies
Strong interpersonal skills
Greeting guests
Customer service expertise
Effective multitasking
Item promotion
Flexible and adaptable
Timeline
Office Assistant
Ning Boasuana
12.2025 - Current
Host/Togo Specialist/Server
Olive Garden
01.2025 - 11.2025
Cheerleading Coach
River Bluff Elementary
06.2024 - 06.2025
High School Diploma -
Central East High School
Nursing Practice
Fresno City College