Juliette Perricone
New Port Richey,FL
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
9
9
years of professional experience
Work History
Office Assistant
Mr Appliance
New Port Richey, FL
04.2025 - Current
- Scheduling, mapping, and dispatching jobs
- Answering phone calls and emails from clients
- Handling cash and credit card transactions via phone call and in person
- Transcribing phone calls into a customer service database while on the phone
- Creating and sending tickets with requests to the appropriate managers
- Making collection calls and creating payment plans for overdue accounts
- Creating, scanning, photocopying, and filing physical documents
Manager
Area 53
Brooklyn, NY
04.2020 - 10.2022
- Hiring new employees; ensuring new employees are properly trained on all aspects of operations; coordinating and assigning employee schedules
- Inventory management
- Food preparation
- Balancing cash tills
- Disposing of all trash and cardboard
- Catering parties up to 30 with food and beverages
Customer Service
Whole Foods Market
Brooklyn, NY
09.2019 - 03.2020
- Ensured all items were stocked and presentable in the meat and seafood sections
- Food preparation & processing for purchase including seasoned raw meat, handmade sausage, beef, lamb, pork, chicken, turkey and seafood
- Removed damaged and expired items from refrigerators and freezers
- Processed purchase orders after inspecting the meat and seafood sections for the following week
- Conducted monthly inventory after hours
- Correctly subtracted and memorized tares and different cuts of steak, lamb, and pork
- Sanitized and maintained all tools used in the butchering process
- Cash register operation to assist with check out when very busy
Customer Service
Irving Plaza
Brooklyn, NY
09.2018 - 07.2019
- Guest-facing customer service
- Scanned tickets of guests to the venue
- Responsible for passing out VIP passes
- Handled cash transactions for the coat check room
- Balanced the cash register at the end of each shift
- Escorting guests to VIP areas
- Operated radio system for calls around the venue
Cashier
Glaze Teriyaki
Brooklyn, NY
04.2017 - 06.2018
- Guest-facing customer service
- Ensured cash register tills are balanced at end of night by counting cash and placing in the safe
- Handled incoming calls and orders via phone and GrubHub
- Cash and credit card-handling transactions
- Closing duties including cleaning, re-stocking, food preparation
Education
Bachelor of Science - Music Business
Full Sail University
Winter Park, FL08-2027
Liberal Arts Coursework
LaGuardia Community College
Long Island City, NY06-2018
High School Diploma - undefined
Millennium Brooklyn High School
Brooklyn, NY01-2016
Skills
- Microsoft Office – Proficient in all applications within Microsoft Office (eg, Excel, Word, PowerPoint)
- Customer Service – optimizing customer service experience and resolving issues efficiently
- Project Management
- Food handling & Preparation
- Customer service
- Time management
- Office management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Administrative support
- Invoice processing
Timeline
Office Assistant
Mr Appliance
04.2025 - Current
Manager
Area 53
04.2020 - 10.2022
Customer Service
Whole Foods Market
09.2019 - 03.2020
Customer Service
Irving Plaza
09.2018 - 07.2019
Cashier
Glaze Teriyaki
04.2017 - 06.2018
Liberal Arts Coursework
LaGuardia Community College
High School Diploma - undefined
Millennium Brooklyn High School
Bachelor of Science - Music Business
Full Sail University