Maria Mierzejewski
Southington,CT
Summary
Dedicated business owner with a solid understanding of good business practices, customer service expertise, and strong leadership skills. Results-driven and flexible, with proven abilities in maintaining financial viability. Bringing 30 years of experience in the industry. Dedicated Deli and Catering Owner with strong customer service and safe food handling skills. Proven ability to oversee high-volume operations while training staff to ensure compliance with health and safety standards.
Overview
32
32
years of professional experience
Work History
Deli and Catering Owner
Ragozzino’s deli and catering
Plantsville, CT
10.1997 - 12.2025
- Established standards for quality control, customer service, health, and safety regulations.
- Oversaw daily operations of the deli, including staff scheduling, budgeting, and inventory management.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Coordinated catering services when requested by customers.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Followed health and safety standards when handling food items.
- Stocked the kitchen with supplies such as food ingredients, and cooking utensils.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Interviewed, trained, and supervised employees.
Waitress
Teresa’s pizza
Southington, CT
08.1993 - 09.1997
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
Education
High School Diploma -
Southington High School
Southington, CT06-1993
Some College (No Degree) -
Tunxis Community College
Farmington, CTSkills
- High Volume Production Capability
- Focused And Disciplined
- Positive Attitude
- Supply Ordering
- Customer Service
- Safe Food Handling
- Cutting And Slicing Techniques
- Food Storage
- Money Handling
- Food Prep
- Food Service Delivery
- Staff Training
- Kitchen Equipment Operation And Maintenance
- Multitasking
- Adaptable
Timeline
Deli and Catering Owner
Ragozzino’s deli and catering
10.1997 - 12.2025
Waitress
Teresa’s pizza
08.1993 - 09.1997
High School Diploma -
Southington High School
Some College (No Degree) -
Tunxis Community College