Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Miller

Groton,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

32
32
years of professional experience

Work History

Food and Beverage Supervisor

Great Wolf Lodge
Mashantucket, CT
03.2025 - Current
  • Enhanced customer satisfaction by efficiently managing a staff of hosts, bussers, servers and bartenders.
  • Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere.
  • Consistently met or exceeded sales targets through effective team leadership and motivation tactics.

Bookkeeping

Vest Salon and Wigs
Groton
02.2024 - 02.2025
  • Ensured accurate bookkeeping by reconciling accounts daily.
  • Collected, counted and disbursed money to complete banking transactions.
  • Performed daily bookkeeping operations with attention to accounts receivable, accounts payable, and billing.
  • Managed filing system, entered data and completed other clerical tasks.

Bartender

Mohegan Sun Casino
Uncasville, CT
10.1996 - 02.2024
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Billing Clerk

PageNet, Inc
San Mateo, CA
03.1994 - 04.1996
  • Executed billing tasks and recorded information in company databases.
  • Managed high-volume inbound calls, ensuring customer billing complaints were addressed promptly and effectively.
  • Used data entry skills to accurately document and input data throughout month and end of month dead line.

Education

Associate of Applied Science - Computerized Accounting

New London School of Business
New London
06-1986

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Complaint handling
  • Payment processing
  • Microsoft outlook
  • Scheduling
  • Administrative support

Timeline

Food and Beverage Supervisor

Great Wolf Lodge
03.2025 - Current

Bookkeeping

Vest Salon and Wigs
02.2024 - 02.2025

Bartender

Mohegan Sun Casino
10.1996 - 02.2024

Billing Clerk

PageNet, Inc
03.1994 - 04.1996

Associate of Applied Science - Computerized Accounting

New London School of Business