Maria Miniuk
Elkton,MD
Summary
Enthusiastic in Customer Service with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote professionalism. I can adapt quickly and am motivated to learn and take on new roles to support my abilities and growth.
Overview
3
3
years of professional experience
Work History
Customer Service
Dunkin Donuts
Elkton, MD
10.2022 - Current
- Emphasized fast, friendly customer service.
- Issued receipts, refunds, credits or change due to customers.
- Assisted in the preparation of food and drink items according to recipes and instructions.
lifeguard
Progressive Pool
Wilmington, DE
05.2022 - 09.2023
- Attentive towards multiple people at once
- Responsible for opening and closing the area
- Scanning/Communicating rules and regulations
- Dealing with different chemicals and products
- Maintenance of the pool.
To-go specialist, Hostess, Busser, Server, Trainer
Cracker Barrel
Elkton, MD
06.2021 - 03.2022
- Worked in a busy environment
- Lead other workers through shifts
- Delivering good customer service
- Making sure that tables are ready and immediately turned for the next guests
- Managing any conflicts between customers.
Avid Tutor for High Schoolers
Elkton
- Tutored students in classrooms
- Helped in Mathematics, English, Science, and History
- Carried out Lesson Plans
- Engaged with students to create a good learning environment
- One on one tutoring, full class tutoring.
Education
Bachelors in Psychology (Currently) -
Loyola University
Baltimore, MD05.2026
Diploma -
Elkton High School
Elkton, MD06.2023
Associates in General Studies -
Cecil College
North East, MD05.2023
Skills
- CPR/AED/First Aid Trained
- Time Management
- Computer Skills: Proficient in Microsoft, Data/Spreadsheets
- Communication Skills
- Customer Service
- Team Collaboration
- Safety Training
- Positive Attitude
- Quick Learner
- Lesson Planning
- Student Evaluation
- Skills Development
- SAT Tutoring
Awards
- Distinguished Honor Roll Throughout High School
- Perfect Attendance Awards Throughout High School
- Presidential Scholarship in College
Timeline
Customer Service
Dunkin Donuts
10.2022 - Current
lifeguard
Progressive Pool
05.2022 - 09.2023
To-go specialist, Hostess, Busser, Server, Trainer
Cracker Barrel
06.2021 - 03.2022
Avid Tutor for High Schoolers
Bachelors in Psychology (Currently) -
Loyola University
Diploma -
Elkton High School
Associates in General Studies -
Cecil College