Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Katherine Avalos

Huntington Beach,CA

Summary

Seasoned public safety dispatcher with extensive background in law enforcement as well as the fire department for medical and fire emergencies. Adaptable to a multitude of situations; constant multi-tasking as well as exigency in decision-making under high stress situations. Proud trainer with multiple successful trainees who have become excellent coworkers and dispatchers in their own right. Extensive and continuous training in legal updates, technological advances, as well as handling the new demographic of callers and new employees to the department. Exemplary attendance with the focus of assisting the unit with staffing as well as training when needed and able to adapt to the ever changing world of law enforcement.

Overview

18
18
years of professional experience
3
3
Certification

Work History

Public Safety Dispatcher

Garden Grove Police Department
10.2011 - Current
  • To coordinate with field personnel on incidents ranging from non emergency (parking issues), to violent crimes in progress (assault with a deadly weapon)
  • Multi-tasking while handling a multitude of radio traffic, status updates/changes, as well as requests with outside agency resources
  • Call-taker; to answer 911 and non-emergency calls for service, as well as after hours animal control
  • As a training officer, to train current and new employees on the computer aided dispatch (CAD) console, for call-taking as well as the radio console
  • As the tactical dispatcher team leader, to coordinate callout responses with the SWAT and HNT units as well as scheduling and updating both units and dispatch on special details and planned responses
  • As a CPR/AED instructor, to train current employees (sworn and non-sworn) on life saving interventions

Communications Officer

City of Costa Mesa
02.2007 - 09.2022
  • - to answer 911 lines for service, as well as non-emergency police, fire, EMS and animal control services
  • - to train new employees on phone lines, as well as police and fire radios
  • - EMD certified to give medical instruction
  • **worked full time from 2007-2011 (when I was hired full time at Garden Grove Police Department) and tenured my resignation in September of 2022 to focus solely on Garden Grove Police Department

Skills

  • Training Officer: for call-taking and radio
  • SWAT/Tactical Dispatcher
  • CPR/AED/First Aid Trained
  • Fluent in English and Tagalog

Certification

  • Tactical Dispatcher Certification
  • Dispatcher Training Officer Certification
  • Adult, Child, and Baby First Aid/CPR/AED Instructor


Timeline

Public Safety Dispatcher

Garden Grove Police Department
10.2011 - Current

Communications Officer

City of Costa Mesa
02.2007 - 09.2022

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Katherine Avalos