Maria Mondragon
Chicago,IL
Summary
Accomplished Housekeeping Team Leader at The Carrington Place, recognized for improving guest satisfaction through strong communication and precise attention to detail. Demonstrated strong leadership by boosting team performance, resulting in less complaints and achieving goals. Trustworthy and highly dependable, with a commitment to ensure a high quality service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Housekeeping Team Leader
The Carrington
2022 - Current
- Increased guest satisfaction by ensuring there’s detailed housekeeping services in all rooms and common areas. Decreased guest complaints with a strong communication and addressing issues directly.
- Developed strong relationships with guests and team to ensure a safe environment and work space.
- Managed team productivity inspiring team to achieve goals to meet and exceed positive and effective quality service.
Education
Associate In General Science -
Malcom X College
1900 W Jackson Blvd Chicago IL 60612Skills
Detail oriented
Team Leader
Strong communication
Time management
Trust worthy
Highly dependable
Excellent cleaning abilities
Bilingual
Certification
OSHA certified
CPR certified
Languages
Spanish
English
Timeline
Housekeeping Team Leader
The Carrington
2022 - Current
Associate In General Science -
Malcom X College
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