MARIA MONTANO
VAIL,AZ
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
9
9
years of professional experience
Work History
Case Manager
Old Pueblo Community Services
05.2023 - 02.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Partnered with local organizations to expand access to social and community services.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
PEER SUPPORT SPECIALIST-PARENT SUPPORT PARTNER
10.2021 - 10.2022
- Conducted family needs, assessments and determine presenting needs and barriers to strengthen family functioning
- Provided in home and community-based support of children and adolescents with severe emotional and behavioral disorders
- Facilitated parent education and support group workshops for families struggling with emotional-regulations skills
- Communicated with patient's treatment team to assure access to quality care
- Familiarized with community resources to identify barrier of care.
PROGRAM MANAGER, AIRES
08.2020 - 06.2021
- Providing adults, children, and elderly with developmental, physical, and mental disabilities the highest quality of care and services
- Ensuring the Program operates effectively; documents the program follows state rules and guidelines
- In charge of client's medical appointments, files, and medical records as well as prescribed medication orders being placed
- Create teaching and behavior treatment plans
- Make sure required activities with patients are being conducted and needs are being met
- Respond to emergencies to clients and program
- Report abuses and neglects if detected
- Supervised and directed staff; scheduled staff to meet the needs of program and ensures shifts are covered, feedback and completes staff performance evaluations participates on hiring process and recommends candidates for hire, provided training and coaching.
DIRECT SUPPORT PROFESSIONAL, AIRES
09.2016 - 08.2020
- Worked to improve, enrich, and respect the lives of individuals with developmental, physical, and mental disabilities
- Implemented behavioral care plans along with teaching strategies
- Track and administer prescribed medications
- Completes and updates all daily, weekly, monthly records, logs, administrative paperwork, and medical records in an accurate, timely, and professional manner.
SCHOOL HEALTH ASSISTANT- NCH
03.2015 - 01.2016
- Assigned a variety of duties that include both patient care and administrative responsibilities, assisted with first aid, routine vision, dental, hearing, scoliosis screening's, health, physical examinations, recorded and maintained various health data records, under the supervision of the school nurse
- Maintained high standards of public relations at all times with students, staff, parents, and school community.
Education
CAREER PATHWAYS 2.0 PEER AND FAMILY SUPPORT SPECIALIST -
NAMI SAN DIEGO AND IMPERIAL COUNTIES
03.2022
MENTHAL HEALTH AWARNESS TRAIING -
11.2021
GENERAL EDUCATION -
COCHISE COLLEGE
01.2020
CERTIFIED NURSE ASSISTANT -
HORIZON CARE INSTITUTE
06.2008
Skills
- Leadership
- Communication
- Active listening
- Time management
- Collaboration
- Interpersonal communications
- Bilingual
- Problem-Solving
- Case Management
- Conflict resolution
- Organization and Multitasking
- Conflict management
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Old Pueblo Community Services
05.2023 - 02.2024
PEER SUPPORT SPECIALIST-PARENT SUPPORT PARTNER
10.2021 - 10.2022
PROGRAM MANAGER, AIRES
08.2020 - 06.2021
DIRECT SUPPORT PROFESSIONAL, AIRES
09.2016 - 08.2020
SCHOOL HEALTH ASSISTANT- NCH
03.2015 - 01.2016
CAREER PATHWAYS 2.0 PEER AND FAMILY SUPPORT SPECIALIST -
NAMI SAN DIEGO AND IMPERIAL COUNTIES
MENTHAL HEALTH AWARNESS TRAIING -
GENERAL EDUCATION -
COCHISE COLLEGE
CERTIFIED NURSE ASSISTANT -
HORIZON CARE INSTITUTE
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