Maria Montoya
Durham,NC
Summary
Dynamic Teller that works efficiently in a pressured work environment. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for advancement where results-oriented nature will be highly valued. To obtain a challenging position in banking in a growth-oriented reputable bank requiring expertize in handling customers, proven track record for excellent customer service skills and cash handling.
Overview
4
4
years of professional experience
Work History
Teller
Wells Fargo
Raleigh, NC
08.2021 - Current
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Retail Sales Associate Cashier
Bath And Body Works
Raleigh, NC
04.2021 - 08.2021
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Connected with customers to support positive transaction experiences and address service concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Certified Nurse Assistant
Bayada Home Health
Raleigh, NC
01.2021 - 08.2021
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Certified Nurse Assistant
Comfort Keepers
Cary, NC
05.2019 - 03.2021
- Facilitated personal hygiene management, feeding and ambulation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
No Degree -
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Northwood High School
Pittsboro, NC06.2015
Skills
- Well-Organized
- Exceptional Customer Service
- Bilingual
- Cooperative Attitude
- Policy and Procedure Adherence
- Cash Handling
- Strong Communication and Interpersonal Skills
- Attention to detail
Timeline
Teller
Wells Fargo
08.2021 - Current
Retail Sales Associate Cashier
Bath And Body Works
04.2021 - 08.2021
Certified Nurse Assistant
Bayada Home Health
01.2021 - 08.2021
Certified Nurse Assistant
Comfort Keepers
05.2019 - 03.2021
No Degree -
Wake Technical Community College
High School Diploma -
Northwood High School
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