Maria Moron
Pacoima,US
Summary
Pharmacy Technician with over 5 years of experience in pharmacy operations, specializing in prior authorization and appeals process, and inventory management. Utilized workflow management to improve communication and coordination amongst patients, providers, and pharmacy staff.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Hospital Lab Technician
UCLA Health
Westwood, CA
03.2025 - Current
- Facilitated communication of essential information to pharmacists, prescribing physicians, and office staff.
- Managed communication flow by promptly addressing email and electronic medical record inbox inquiries to ensure efficient operations.
- Coordinated prior authorization submissions to appropriate insurance companies and PA portals to ensure timely medication access.
- Supported data management efforts by collecting and entering information when necessary.
- Managed communication of prior authorization outcomes to patients and healthcare providers. Oversaw the process of reconsiderations and resubmissions to enhance patient care.
- Assisted providers with level 1 appeals submissions. Supported compliance by verifying signatures on all required documents. Helped include medical necessity letters alongside supporting chart notes.
Lead Pharmacy Technician
CVS Pharmacy
Studio City, CA
08.2021 - 01.2026
- Organize and manage daily patient medications, enhancing workflow efficiency.
- Assist pharmacists with patient and physician communications, ensuring accurate information exchange.
- Process insurance claims and authorizations, improving prescription billing accuracy.
- Handle weekly transfers and returns, maintaining precise records for audits.
- Medication management processes, enhancing efficiency in a fast-paced pharmacy environment. Implemented systematic approach to inventory control, reducing errors and waste.
- Communication between patients, physicians, and pharmacy staff, ensuring efforts in managing insurance prior authorization.
- Maintained meticulous records for audits and inventory purposes, ensuring compliance with regulatory standards.
- Executed precise medication counts and expiration checks, safeguarding patient safety. Strategies to minimize loose and damaged medications, improving inventory accuracy
- Optimized pharmacy operations through efficient management of store-to-store transfers and overstock returns.
- Provided crucial support to pharmacists in patient consultations and prescription processing. Demonstrated commitment to patient care through attentive medication preparation and organization.
Pharmacy Associate
CVS Pharmacy
Studio City, CA
01.2020 - 08.2021
- Knowledge in performing multiple tasks with quality and efficiency.
- Assisted the pharmacy in processing billing to insurance.
- Completed sales and packages of pharmacy merchandise and filled prescriptions to patients.
- Assisting in restocking medications accurately to corresponding locations.
- Multi-tasking capabilities, balancing customer service, sales, and prescription fulfillment to drive operational excellence.
- Positive patient interactions, ensuring clear communication about medications and addressing queries to enhance overall healthcare experience.
Store Clerk
CVS Pharmacy
Studio City, CA
06.2018 - 12.2019
- Completed sales of merchandise.
- Stocked and organized inventory weekly with accuracy and efficiency.
- Optimized cash handling procedures, reducing transaction errors and improving customer satisfaction. Consistently met sales targets through effective product recommendations.
- Prioritized customer needs, resolving concerns promptly and professionally.
- Maintained a welcoming store atmosphere.
Education
High School Diploma -
Arleta High School
Arleta, CA01-2017
Skills
- Prior Authorizations
- Appeals
- Utilization Management
- Software Proficiency
- Billing
- Inventory Management
- Team Leadership
Certification
Tech License TCH183823 CPhT 30265523
Languages
English - Native
Spanish - Highly proficient
Timeline
Pharmacy Hospital Lab Technician
UCLA Health
03.2025 - Current
Lead Pharmacy Technician
CVS Pharmacy
08.2021 - 01.2026
Pharmacy Associate
CVS Pharmacy
01.2020 - 08.2021
Store Clerk
CVS Pharmacy
06.2018 - 12.2019
High School Diploma -
Arleta High School