Enthusiastic Student-Athlete Majoring in Marketing dedicated to pursuing goals, strong leadership and teamwork skills. Committed to helping others through effective motivation, discipline and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Administration Intern
Independent Lake Camp
06.2023 - 08.2023
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Provided customer service
Manage phone calls and correspondence
Create and update records and databases with personnel, financial and other data
Demonstrated adaptability by quickly learning new software programs and assisting coworkers with technical troubleshooting.
Cashier Manager
La Villa De Santa Claus
12.2022 - 12.2022
Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
Resolved customer complaints quickly to maintain customer satisfaction.
Built positive relationships with customers to increase repeat business.
Operations Assistant
La Villa De Santa Claus
09.2020 - 12.2020
Supported daily operations by organizing the space for maximum functionality and ease of use.
Managed day-to-day department operations with effective workflow coordination.
Solved problems timely and effectively, ensuring customer satisfaction.
Education
BBA - Marketing
St. Mary's University
San Antonio, TX
05.2024
Skills
Leadership
Strong Work Ethic
Adaptability
Effective communication
Customer service
Problem-solving abilities
Team collaboration
Coachability
Organizational skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
Microsoft certification: Microsoft Office Specialist: Excel Associate