Maria Munoz
Pflugerville
Summary
Insurance Verification Specialist with extensive experience in claims processing and patient communication optimization. Proficient in verifying insurance eligibility and managing high-volume operations, ensuring efficient front office management. Dedicated to upholding patient confidentiality and accuracy in medical billing practices.
Overview
26
26
years of professional experience
Work History
Insurance Verification Specialist
Dr Jay Hendrix
Austin
05.1999 - 02.2025
- Analyzed Explanation of Benefits statements from multiple insurers, relaying critical updates to relevant departments.
- Verified patient insurance eligibility by contacting carriers and securing authorization numbers.
- Ensured proper insurance coverage prior to procedure or appointment scheduling.
- Collaborated with billing department to accurately apply insurance information to claims.
- Managed multiple priorities in a high-volume, fast-paced environment.
- Answered telephones, directing calls to appropriate medical or administrative staff.
- Performed bookkeeping duties, preparing and distributing financial statements and bills.
- Oversaw front office operations, enhancing customer service and appointment management efficiency.
Education
Austin High
Austin, TXSkills
- Insurance verification and eligibility
- Claims processing and authorization
- Medical billing and coding
- Customer service
- Front office management
- Data entry and review
- Patient communication
- Referral coordination
- Deductible and co-pay calculation
- Patient confidentiality
- Medical terminology
Timeline
Insurance Verification Specialist
Dr Jay Hendrix
05.1999 - 02.2025
Austin High
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