Maria Mvike Bikuma
Westbrook
Summary
My name is Maria Bikuma I’m almost 5 year here in United States and I just graduated high school in June 06 2025 now my new goal are to get a job in a medical field or a kitchen job because I love taking care of people this is my dream since I was a kid to grow up and take care of the people I love cooking in my free times I take lesson from YouTube and I love cooking I’m really looking for a job to help me pay my college duties thanks for all interest to hear more about me .
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Host Trainer
Cracker Barrel Restaurant
South Portland
07.2024 - 10.2024
- Maintained accurate records of employee attendance, performance reviews, disciplinary actions.
- Resolved conflicts between hosts by providing guidance and support as needed.
- Ensured that all safety regulations were followed at all times while on duty.
- Analyzed customer feedback surveys in order to determine areas where further training may be necessary for hosts.
- Facilitated regular one-on-one meetings with each host in order to review progress towards goals.
- Worked closely with management team to develop strategies for improving customer satisfaction levels.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Westbrook católic church helper
Volunteering
Westbrook
04.2023 - 09.2024
- Created flyers and posters advertising upcoming events within the community.
- Managed inventory of supplies such as candles, communion wafers, hymn books.
- Organized and maintained church library resources.
- Attended weekly staff meetings to discuss upcoming events and projects.
- Maintained records of donations received by the church.
Cashier
McDonald's
Westbrook
06.2023 - 07.2024
- Responsibilities include taking orders, presenting food to customers, grilling, and providing customer service.
- Often, I am responsible for opening/closing shifts.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Trained new team members in cash register operation, stock procedures, and customer services.
Volunteer
Emanuel Assembly Church
Portland
- Help the congregation with anything they need.
- Clean the church, and translate for people who don't understand English.
Education
High School Diploma -
Westbrook High School
Westbrook, ME06-2025
Some College (No Degree) - Medical Assistance
Southern Maine Community College
South Portland, MESkills
- Fast learner
- Multilingual
- Attention to detail
- Complex problem-solving skills
- Patient care
- Customer service
- Team collaboration
- Time management
- Food-service hosting
- Cash register counting
Goals
Keep learning and bring all the knowledge I have to my team mates.
Timeline
Host Trainer
Cracker Barrel Restaurant
07.2024 - 10.2024
Cashier
McDonald's
06.2023 - 07.2024
Westbrook católic church helper
Volunteering
04.2023 - 09.2024
Volunteer
Emanuel Assembly Church
High School Diploma -
Westbrook High School
Some College (No Degree) - Medical Assistance
Southern Maine Community College