Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Ogando

Rochester,NY

Summary

Ability to engage customers and create a welcoming atmosphere. Committed to delivering exceptional service. A positive attitude that shines through every interaction.

Overview

5
5
years of professional experience

Work History

Real State Assistant

Roc Capital
08.2023 - Current
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Coordinated appointments to show marketed properties.
  • Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
  • Demonstrated strong attention to detail when proofreading contracts, ensuring accuracy and completeness before submission.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Developed and deployed marketing collateral to promote properties and drive sales.

Sales Associate

Metro PCS
06.2020 - 08.2023
  • Helped customers navigate store, complete sales and process returns.
  • Explained promotions and special offers to customers.
  • Located items for customers by checking sister stores and online options.
  • Developed customer base by delivering consistent customer service.
  • Demonstrated selling experience in a fast paced, service oriented retail setting.
  • Increased per-customer revenue by suggesting additional [Product or Service] purchases.
  • Worked independently but within a team environment.
  • Accomplished multiple tasks in a fast-paced environment.
  • Maintained a calm demeanor and managed issues professionally and according to company standards.
  • Created great customer experiences through personalized sales support.
  • Met or exceeded individual sales goals and key performance indicators (KPIs).
  • Adapted to changing priorities and unexpected situations.

Education

High School Diploma -

School of The Arts
Rochester, Ny
06-2020

Skills

  • Effective communication abilities
  • Bilingual (Spanish & English)
  • Skilled in customer needs assessment
  • Strong work ethic
  • Always on top of any new changes being made in the work place

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Real State Assistant

Roc Capital
08.2023 - Current

Sales Associate

Metro PCS
06.2020 - 08.2023

High School Diploma -

School of The Arts

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