Summary
Overview
Work History
Education
Skills
Timeline
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Maria Ortiz

Honolulu,HI

Summary

Friendly barista with 1 year of experience working in a fast-paced cafe environment. Strong customer service, teamwork and organizational skills. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Barista Shift Lead

Island Brew Coffeehouse
05.2022 - 07.2023
  • Supervised employees in fast-paced cafe. Delegated tasks to ensure highest level of customer service and productivity.
  • Resolved customer concerns promptly and professionally.
  • Maintained accurate inventory of supplies including coffee beans, syrups, cups and lids.
  • Performed opening and closing tasks such as setting up equipment and cashing out register at end of shift.
  • Maintained presentation of cafe by cleaning, restocking, and ensuring merchandise was properly displayed.
  • Prepared and served beverages and food items as efficiently as possible.

Team Member

Jamba Juice
08.2018 - 08.2020
  • Greeted customers in a friendly manner and answered questions about menu items.
  • Restocked supplies and ingredients as needed to maintain productivity.
  • Cleaned tables, chairs, counters, floors, dishes and silverware throughout shift.
  • Prepared and served beverages and food items as efficiently as possible.

Education

Bachelor of Science - Natural Resources And Environmental Management

University of Hawaii At Manoa
Honolulu, HI

Skills

  • Customer service
  • Teamwork
  • Organized
  • Multitasking
  • Attention to detail
  • Flexible and adaptable

Timeline

Barista Shift Lead

Island Brew Coffeehouse
05.2022 - 07.2023

Team Member

Jamba Juice
08.2018 - 08.2020

Bachelor of Science - Natural Resources And Environmental Management

University of Hawaii At Manoa

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Maria Ortiz