Maria Pacheco
Miami,USA
Summary
Dedicated Registered Nurse with a robust background in case management across diverse healthcare environments. Expertise in coordinating comprehensive patient care and navigating complex healthcare systems to ensure optimal outcomes. Strong commitment to patient advocacy, coupled with exceptional communication skills, fosters trust and collaboration among patients and multidisciplinary teams. Proven ability to enhance patient experiences through effective care strategies and support.
Overview
18
18
years of professional experience
Work History
CASE MANAGER
Conviva Care Solutions
Miami, USA
01.2024 - Current
- Assessed patient requirements and crafted tailored care plans to support health and wellness goals.
- Streamlined communication channels between patients, families, and healthcare providers to ensure optimal care delivery.
- Oversaw accurate documentation processes for all cases, guaranteeing adherence to compliance and confidentiality protocols.
- Assessed client needs during emergencies and implemented appropriate techniques to ensure safety and stability.
- Contributed expertise and insights during team discussions and case conferences, focusing on the optimization of client support strategies.
LONG TERM CARE-SUPERVISOR
Molina Healthcare of Florida
Miami, USA
01.2016 - 12.2023
- Directed team functions to maintain compliance with healthcare standards and organizational guidelines.
- Analyzed existing workflows and introduced enhancements to improve service delivery efficiency within healthcare settings.
- Implemented training strategies to support staff development and improve collective performance in delivering patient care services.
- Assessed operational processes to identify improvement opportunities and streamline resource utilization.
- Facilitated collaboration among cross-functional teams to design and implement training programs in healthcare management best practices.
TELEPHONIC NURSE CASE MANAGER
Molina Healthcare of Florida
Miami, USA
06.2014 - 12.2015
- Analyzed individual needs through thorough assessments to design effective care plans for members.
- Instructed members on navigating healthcare service resources and implementing self-management techniques for improved health outcomes.
- Reviewed medical records for necessity and appropriateness, facilitating referrals for physician evaluation of non-compliant cases.
- Collaborated with healthcare teams to track patient recovery and swiftly resolve issues, effectively lowering hospital readmission rates.
- Reviewed existing treatment strategies to pinpoint challenges and define achievable objectives for enhanced outcomes.
HOSPICE CASE MANAGER
Gentiva Hospice
Miami, USA
11.2012 - 05.2014
- Assessed patient requirements and coordinated care plans to align with individual preferences and hospice standards.
- Administered ongoing assessments of patient conditions to ensure effective adaptation of care strategies.
- Coordinated with families to advocate for patients' needs, ensuring clarity and informed choices regarding care options.
- Coordinated discussions to promote understanding and resolution of conflicts related to end-of-life choices.
- Implemented task prioritization strategies to enhance efficiency in managing patient caseloads.
STAFF REGISTERED NURSE
Baptist Hospital
Miami, USA
01.2010 - 10.2012
- Evaluated patient vital signs and administered medications to maintain optimal health standards.
- Engaged with multidisciplinary teams to develop and deploy individualized care plans, enhancing patient-centered care delivery.
- Cultivated a supportive atmosphere for junior nurses, promoting collaboration and elevating team effectiveness.
- Conducted comprehensive nursing tasks, focusing on wound dressing, monitoring vital signs, and collecting specimens for diagnostic purposes.
- Provided empathetic assistance to patients and families, helping them effectively maneuver through healthcare challenges with care and support.
STAFF REGISTERED NURSE
Kendall Regional Medical Center
Miami, USA
11.2007 - 12.2009
- Conducted airway management and implemented IV administration techniques to support optimal patient care.
- Oversaw resource coordination, facilitating efficient access to necessary equipment and supplies as required.
- Collaborated in staff meetings and completed continuing education programs to stay updated on best practices and fulfill licensure obligations.
- Instructed student nurses and new hires on hospital policies, emergency procedures, and nursing best practices, fostering a culture of excellence in patient care.
- Provided compassionate nursing care, consistently fostering patient satisfaction by focusing on effective communication and professionalism.
Education
MASTER OF SCIENCE - NURSING
St. Thomas University
08-2024
BACHELOR OF SCIENCE - NURSING
University of Phoenix
01-2018
ASSOCIATE OF SCIENCE - NURSING
Broward College
08-2007
Skills
- Healthcare advocacy
- Long-term planning
- Data analytics
- Healthcare coordination expertise
- Quality improvement
- Individualized care planning
- Patient counseling
- Digital record management
- Interdepartmental cooperation
- Community resource navigation
Languages
English
Spanish
Timeline
CASE MANAGER
Conviva Care Solutions
01.2024 - Current
LONG TERM CARE-SUPERVISOR
Molina Healthcare of Florida
01.2016 - 12.2023
TELEPHONIC NURSE CASE MANAGER
Molina Healthcare of Florida
06.2014 - 12.2015
HOSPICE CASE MANAGER
Gentiva Hospice
11.2012 - 05.2014
STAFF REGISTERED NURSE
Baptist Hospital
01.2010 - 10.2012
STAFF REGISTERED NURSE
Kendall Regional Medical Center
11.2007 - 12.2009
BACHELOR OF SCIENCE - NURSING
University of Phoenix
ASSOCIATE OF SCIENCE - NURSING
Broward College
MASTER OF SCIENCE - NURSING
St. Thomas University