Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Perez

Premont,TX

Summary

Seeking a challenging role where I can leverage expertise in cloud platforms, automation, and proactive monitoring to optimize system performance and swiftly respond to incidents.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Project Intern

Cruz Project
08.2023 - 10.2023
  • Actively attended and contributed to team meetings to discuss project progress, share updates, and plan strategies.
  • Demonstrated effective communication and listening skills during meetings, ensuring a clear exchange if ideas and information.
  • Supported the implementation of action items and project goals discussed in team meetings.
  • Assisted in developing cost effective AWS cloud solution services.
  • Actively sought out and applied AWS cost management best practices, staying updated on AWS pricing models and services to maximize cost efficiency.
  • Implemented custom AWS pricing models for specific project, ensuring accurate cost estimation.
  • Produced cost and pricing documentation for project stakeholders, enhancing transparency and decision-making.

Church Volunteer

KingdomNow Church
10.2010 - Current
  • Teach Children's Sunday school classes to impart values of faith.
  • Assist with fundraising activities.
  • Participate in religious ceremonies and events.
  • Help with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
  • Play a crucial role in ensuring high-quality sound production for church services and events.
  • Collaborated with the worship team and clergy to understand sound requirements and make real-time adjustments during services.
  • Collaborated with a team of volunteers to accurately tally funds, maintain financial records, and prepare reports for church leadership.

Customer Service Associate Cashier-Team Leader

Whataburger
10.2007 - 11.2009
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collected and authorized guest payments.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided training and support to new associates to help provide high-quality customer service.

Education

High School Diploma -

Falfurrias High School
Falfurrias, TX
05.2005

Skills

  • Cloud Platforms: Good understanding with Amazon Web Services(AWS) and its core services
  • Compute Services: AWS EC2
  • Networking
  • Identity and Access Management(IAM)
  • Security
  • Monitoring and logging
  • Project management tools: Basic understanding of Jira
  • Multitasking
  • Client communication
  • Attention to detail
  • Quick Learner and Adaptability

Certification

Cisco Certified Network Associate-2021

AWS Certified Cloud Practitioner-2022

AWS Certified Developer-Associate-2023

AWS Solution Architect-Associate-Soon to test


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Project Intern

Cruz Project
08.2023 - 10.2023

Church Volunteer

KingdomNow Church
10.2010 - Current

Customer Service Associate Cashier-Team Leader

Whataburger
10.2007 - 11.2009

High School Diploma -

Falfurrias High School
Maria Perez