Hi, I’m
Maria Perez Culmer
Colorado Springs,CO
Summary
Dedicated bilingual professional transitioning into the education sector with a strong foundation in customer service, administrative support, and accounting. Bringing years of experience managing communication, records, and problem-solving in fast-paced environments. Passionate about supporting students, educators, and school operations with strong organizational skills, attention to detail, and a collaborative spirit. Adept at handling sensitive information, maintaining accurate documentation, and fostering positive relationships with diverse communities. Committed to contributing to a nurturing and efficient school environment that promotes learning and growth for all.
Overview
19
years of professional experience
Work History
AmazonColorado Springs, Colorado
Warehouse Assistant
10.2024 - 01.2025
Job overview
- Verified accuracy of incoming shipments against packing slips and purchase orders.
- Organized inventory for optimal space utilization and efficient retrieval.
- Prepared and packaged orders for shipment, ensuring proper labeling and secure packing.
- Operated pallet jacks and material handling equipment with safety and efficiency.
- Tracked inventory movement using barcode scanners to maintain accurate stock records.
- Met daily quotas under tight deadlines while ensuring attention to detail.
- Collaborated with coworkers to enhance overall team productivity and assist in warehouse tasks.
Majestic ToursNassau, Bahamas
Accounting Assistant
05.2018 - 12.2021
Job overview
- Managed full-cycle bookkeeping, including accounts receivable (A/R), accounts payable (A/P), and bank reconciliations
- Prepared month-end closing entries and generated financial reports to support accurate and timely decision-making
- Maintained and updated accounting records using Sage 50
- Reconciled credit card statements, expense accounts, and general ledger entries to ensure accuracy and compliance
- Reviewed customer accounts to verify billing accuracy, payment terms, and resolve discrepancies
- Ensured financial records were organized, current, and aligned with company policies and GAAP standards
Dish MexicoMorelia, Mexico
Customer Service Representative
02.2011 - 12.2013
Job overview
- Delivered frontline support via phone and email, responding to customer inquiries and resolving issues with professionalism and empathy
- Handled billing questions, processed payments, and clearly communicated account options to ensure customer understanding
- Resolved complaints efficiently while maintaining a calm, solution-oriented approach
- Educated customers on available services, promotions, and account solutions to enhance satisfaction and retention
- Maintained accurate records of customer interactions and followed up to ensure issue resolution and service quality
Client Services Inc.St Charles, Missouri
Collection Representative
04.2006 - 09.2009
Job overview
- Conducted outbound collection calls and performed skip tracing to locate and contact customers with delinquent accounts
- Collaborated with individuals to develop realistic repayment plans tailored to their financial situations
- Verified financial information from multiple sources to ensure data accuracy and compliance
- Consistently followed up with account holders to encourage timely payments and reduce delinquency rates
- Maintained detailed records of all collection activities in accordance with company policies and regulatory standards
Education
Ft Zumwalt South High SchoolSt Peters, Missouri
HIGH SCHOOL DIPLOMA
Instituto Tecnologico De Informática E InglesMorelia, Mexico
CERTIFICATE/ EXECUTIVE ASSISTANT
Skills
- Bilingual proficiency in Spanish
- Effective problem resolution
- Team collaboration
- Organizational skills
- Time management
- Adaptability
- Data entry
- Communication skills
- Attention to detail
- Customer service
- Microsoft office
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Warehouse Assistant
Amazon
10.2024 - 01.2025
Accounting Assistant
Majestic Tours
05.2018 - 12.2021
Customer Service Representative
Dish Mexico
02.2011 - 12.2013
Collection Representative
Client Services Inc.
04.2006 - 09.2009
Ft Zumwalt South High School
HIGH SCHOOL DIPLOMA
Instituto Tecnologico De Informática E Ingles
CERTIFICATE/ EXECUTIVE ASSISTANT
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