Maria Perretta
West Springfield,MA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Also including as a Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Who is a very compassionate Mental Health Technician offering background delivering wide-ranging support for patients. Attentive when monitoring patients, documenting patient updates and administering medications. Excellent problem-solving skills when responding to emergencies or deescalating situations. Social skill building Personal hygiene support Interpersonal communication Time management Social perceptiveness Patient safety management Clinical documentation Behavioral support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Recovery Treatment Assistant
Wellpath
Bridgewater , MA
06.2022 - 09.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Charted on each patient daily.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Preschool Assistant Teacher
Creative Kids Daycare
Enfield, CT
08.2021 - 01.2022
- Used gentle disciplinary techniques to help overcome poor behavior
- Maintained fun and interactive classroom with educational and interactive toys, games and books
- Assisted in implementing daily lesson plans and classroom activities.
Peer Support Specialist
Connecticut Mental Health Clinic
New Haven, Ct
12.2020 - 03.2021
- Reported on individual progress and new issues arising during treatment
- Assisted with support groups and individual therapy for participants
- Promoted recovery, self-determination and self-advocacy through diverse schedule of peer-focused activities
- Coached clients through personal issues and traumas.
- Utilized Technique to support clients in meeting therapeutic goals.
Mental Health Technician
Rushford
Middletown, Ct
11.2018 - 03.2019
- Protected patients by maintaining patient safety during and between scheduled activities
- Intervened in crisis situations as constant and reliable presence for stability
- Protected staff and patients by reporting unusual behaviors or ailments to staff
- Supported patients emotionally with positive communication and interactions
- Cared for patients with mental illnesses, developmental disabilities and emotional disturbance.
Cashier
Plato's Closet
Enfield, CT
10.2018 - 03.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Reception Coordinator
Mailhot’s Construction
Enfield , CT
03.2016 - 06.2018
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
Sales Associate
Cracker Barrel
East Windsor , CT
06.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Diploma -
Enfield High School
Enfield, CT06.2018
Skills
- Community Outreach Programs
- Wellness Checks
- Coordinating Documentation
- Crisis Situations
- Progress Monitoring
- Patient Care Activities
- Data Entry and Database Software
- Computer Proficiency
- Organization and Efficiency
- HIPAA Guidelines
- Positive Reinforcement
- Excellent Written and Verbal Communication
- Organization and Time Management
Certification
- First Aid/CPR Certified
Timeline
Recovery Treatment Assistant
Wellpath
06.2022 - 09.2022
Preschool Assistant Teacher
Creative Kids Daycare
08.2021 - 01.2022
Peer Support Specialist
Connecticut Mental Health Clinic
12.2020 - 03.2021
Mental Health Technician
Rushford
11.2018 - 03.2019
Cashier
Plato's Closet
10.2018 - 03.2019
Sales Associate
Cracker Barrel
06.2016 - 08.2017
Reception Coordinator
Mailhot’s Construction
03.2016 - 06.2018
Diploma -
Enfield High School
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