Maria Phelps
Plymouth,WI
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
12
12
years of professional experience
Work History
Veterinary Technician
Compassionate Care Animal Clinic
06.2019 - 12.2023
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted veterinarians with radiographs and ultrasounds.
- Collected and prepared specimens for laboratory testing.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed dental cleanings using ultrasonic scaler.
Crew Chief
Culvers
01.2012 - 01.2019
- Provided great customer service and hospitality for all customers.
- Trained new employees in all positions.
- Planned how each crew member would work best in various positions to be most efficient during busy times.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained clean and safe environment for workers and customers.
- Made sure all machines and work areas were clean and ready for the next day after restaurant closed.
Education
Bachelor of Science - Biology
Pensacola Christian College
Pensacola, FL05.2019
Skills
- Cash Handling
- Billing and Invoicing
- Patient Charting
- Lab operations
- Client Education
- Customer Service
- Treatment Administration
- Responsible and Reliable
- Good work ethic
- Willing to learn
- Work space organization
- Multitasking
Timeline
Veterinary Technician
Compassionate Care Animal Clinic
06.2019 - 12.2023
Crew Chief
Culvers
01.2012 - 01.2019
Bachelor of Science - Biology
Pensacola Christian College
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