Maria Rabi
Lansing,Michigan
Summary
Experienced administrative professional with 30+ years in billing, records management, inventory tracking, and customer support, known for accuracy, Excel proficiency, and dependable problem solving.
Overview
41
41
years of professional experience
Work History
Administrative Assistant
Michigan State Universtiy
E. Lansing, MI
08.2001 - 08.2025
- Handled phone calls and email inquiries about phone bill questions, providing clear and timely assistance to users.
- Processed PINNACLE service requests for university phone bills, including moves, adds, and changes, to ensure accurate billing.
- Processed purchase orders and invoices in university administrative systems.
- Entered data into Excel spreadsheets and similar programs with accuracy.
- Handled Capital Asset Management for Telecommunications Systems
- Processed returns of university telecommunications equipment.
- Managed inventory tracking for telecommunications equipment, maintaining optimal stock levels for uninterrupted service.
Parking Office Service Assistant
Michigan State Universtiy
E. Lansing, MI
08.1989 - 04.2001
- Processed parking permits for faculty, staff, students, and contractors, ensuring accurate and timely issuance.
- Handled ticket payments over the phone and via mail, contributing to streamlined payment processing.
- Managed multi-line phone system, facilitating efficient responses to client inquiries.
- Directed incoming calls to correct staff members.
- Provided professional phone support for callers.
Secretary
Michigan State Universtiy
Lansing, Michigan
08.1987 - 04.1989
- Answered phone calls and greeted visitors with professional Michigan State University service.
- Managed calendars, meetings, and appointments to optimize scheduling for Michigan State University office staff.
- Coordinated travel arrangements, schedules, and meeting logistics to facilitate efficient operations for Michigan State University teams.
- Supported faculty and staff with administrative tasks and routine office procedures.
- Prepared memos, letters, reports, spreadsheets, and presentations using Microsoft Office applications to support effective communication within the office.
- Composed correspondence, memos, and reports using Michigan State University templates.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Accounting Clerk
Michigan State University
E. Lansing, MI
08.1984 - 03.1987
- Processed accounts payable invoices for university departments.
- Reconciled ledger accounts and resolved accounting discrepancies.
- Prepared journal entries for Michigan State University financial records.
- Reviewed purchase orders and matched supporting documentation.
- Posted payments and recorded receivables in accounting systems.
- Tracked departmental expenses and maintained budget records.
- Communicated with staff about billing, payments, and account questions.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
Education
High School Diploma -
Lansing Eastern High School
Lansing, MI06-1982
Skills
- Billing systems
- Purchase orders
- Accounts payable
- Inventory tracking
- Telecommunications support
- Data entry
- Database entry
- Records management
- Data management
- Office administration
- Microsoft Excel
- Calendar coordination
- Time management
- Attention to detail
- Customer service
- Problem solving
- Written communication
- Critical thinking
- Critical thinking
Timeline
Administrative Assistant
Michigan State Universtiy
08.2001 - 08.2025
Parking Office Service Assistant
Michigan State Universtiy
08.1989 - 04.2001
Secretary
Michigan State Universtiy
08.1987 - 04.1989
Accounting Clerk
Michigan State University
08.1984 - 03.1987
High School Diploma -
Lansing Eastern High School