Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Maria A. Ramos Cotto

Holiday

Summary

Compassionate and reliable healthcare professional with little hands-on experience in phlebotomy, patient intake, and specimen collection. Over 15 years of supervisory and team leadership experience in hospitality, with proven ability to manage staff, maintain safety standards, and deliver excellent service. Seeking to apply both clinical and interpersonal skills in a Certified Nursing Assistant (CNA) role, providing quality care and support to patients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

West Wing Hotel
01.2016 - 01.2021
  • Supervised and directed a team of 14 staff members in a 115-room hotel, ensuring a clean, safe, and welcoming environment.
  • Trained and mentored employees, improving service quality and operational efficiency.
  • Managed scheduling, supply inventory, and compliance with health and safety standards.
  • Worked closely with the front desk to respond promptly to guest requests.
  • Oversaw laundry operations, ensuring proper care for delicate items.
  • Strengthened leadership, organization, and time-management skills applicable to healthcare settings.

Phlebotomist

Ideal Medical Center
01.2021 - 01.2022
  • Collected blood samples via venipuncture and capillary puncture for testing and transfusion.
  • Performed EKGs and assisted with patient intake procedures.
  • Prepared, labeled, and transported specimens while ensuring compliance with infection-control standards.
  • Supported patients by minimizing discomfort and providing compassionate care during procedures.
  • Collaborated with healthcare providers and staff to maintain efficient patient services.

Education

Diploma - GED

El Redentor
Tampa, FL
01.2018

Diploma - Phlebotomist

Aguilas International Technical Institute
Tampa, FL
01.2021

Diploma - CNA

Aguilas International Technical Institute
Tampa, FL
01.2025

Skills

  • Patient Intake & Care Assistance
  • Venipuncture & Capillary Puncture
  • EKG Administration
  • Urine Collection & Testing Procedures
  • Blood & Specimen Handling Safety
  • Infection Control & Safety Protocols
  • Medical Terminology
  • Centrifuge Operation
  • Communication & Interpersonal Skills
  • Team Leadership & Training
  • Scheduling & Time Management
  • Customer Service & Problem Solving

Certification

  • Phlebotomy Technician (PT)
  • Licensed Security Officer

Languages

English
Professional Working
Spanish
Native or Bilingual

References

• Sandro Castilho — West Wing Hotel (954) 907-5216

• Dr.Yanet Pérez – Ideal Medical Center | (813) 609-3983

• Lisandra Santos, RN, BSN – Moffitt Cancer Center | (787) 321-1590

Timeline

Phlebotomist

Ideal Medical Center
01.2021 - 01.2022

Housekeeping Supervisor

West Wing Hotel
01.2016 - 01.2021

Diploma - GED

El Redentor

Diploma - Phlebotomist

Aguilas International Technical Institute

Diploma - CNA

Aguilas International Technical Institute

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