Maria Ramos Santiago
Lawton,OK
Summary
Dedicated professional with a proven track record at Amazon, excelling in maintaining high standards of cleanliness and customer service. Expert in chemical handling and facilities maintenance, coupled with strong team collaboration skills. Achieved significant improvements in facility appearance and sanitation, enhancing customer and employee satisfaction.
Overview
8
8
years of professional experience
Work History
Janitorial Worker
Amazon
01.2022 - 02.2024
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Cashier
Sunoco Gas Station
06.2016 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Julián Blanco
Camuy Puerto Rico 2009
Skills
- Cleaning and sanitizing
- Restroom care
- Glass cleaning
- Chemical handling
- Trash collection
- Dust removal
- Sweeping and mopping surfaces
- Drinking fountain sanitization
- Odor control
- Facilities maintenance
- Sanitizing
- Breakroom restocking
- Floor maintenance
- Skilled housekeeper
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Janitorial Worker
Amazon
01.2022 - 02.2024
Cashier
Sunoco Gas Station
06.2016 - 01.2019
Julián Blanco
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