Maria Rangel
West Allis
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
8
8
years of professional experience
Work History
Office Manager
Sussex Dental
Sussex
09.2021 - 08.2025
- Managed daily office operations and maintained a welcoming environment for patients.
- Coordinated appointment scheduling and ensured efficient patient flow throughout the office.
- Oversaw inventory management of dental supplies and ordered necessary materials promptly.
- Trained new staff on office procedures and customer service standards effectively.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Assisted in recruiting, onboarding and training new employees.
Dental Assistant
Bright Dental
Milwaukee
06.2017 - 08.2021
- Prepared treatment rooms and sterilized instruments according to safety protocols.
- Assisted dentists during procedures and ensured patient comfort throughout treatments.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Conducted preliminary examinations and took dental radiographs as directed by dentists.
- Collaborated with the dental team to ensure smooth workflow and communication.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
Education
High School Diploma -
West Allis Central High School
West Allis, WISkills
- Office management
- Appointment scheduling
- Inventory management
- Accounts receivable
- Customer service
- Patient coordination
- Document organization
- Team bonding
- Technical support
- Scheduling coordination
- Staff hiring
- Dentrix software
- Ascend Software
- Teams
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Manager
Sussex Dental
09.2021 - 08.2025
Dental Assistant
Bright Dental
06.2017 - 08.2021
High School Diploma -
West Allis Central High School