Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
TruckDriver
Maria Rawson

Maria Rawson

class a operation
Homer,NY

Summary

Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare and emergency response services. Passionate about educating patients on maintaining healthy lifestyles.

Overview

22
22
years of professional experience

Work History

Private Home Health Aide

Self
02.2021 - Current
  • Provided mobility assistance such as walking and regular exercising.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
  • Administered prescribed medications under direction of physician.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Lobed Operator

Homer Iron Works
10.2022 - 12.2022
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Performed inspections and routine maintenance on equipment.
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Set up machines to start production cycles and controlled machine settings.
  • Conducted inspection of in-process or finished product.
  • Worked outside in all weather conditions.
  • Recognized upset conditions, determining cause, and took appropriate corrective action.

Quality Control Specialist

Suit Kote
04.2018 - 10.2020
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Created and maintained several databases to track statistical data.
  • Updated inspection journals and daily summary logs with quality-related data.
  • Minimized down time by reducing production rework and recalls.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Fixed identified issues to increase productivity and boost workflows.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Implemented process improvements to increase productivity in quality assurance operations.

Assistant Manager

Express Mart
02.2012 - 01.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed strategy to increase sales and drive profits.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Store Manager

Dollar Tree Stores
02.2002 - 09.2008
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Obtained Class A Drivers Licence - Tractor Trailer Operation

National Tractor Trailer School Inc
Liverpool, NY
10.2022

Associate of Science - Business Administration With Applied Science

Tompkins-Cortland Community College
Dryden, NY
05.2018

Skills

  • Knowledge of State Regulations
  • ADL Support
  • Compassionate Client Care
  • Supporting Daily Living Needs
  • Personal Grooming Care
  • First Aid and Safety
  • Patient Care
  • Quality Program Protocols
  • Monitoring Patient Progress
  • Data Entry

Accomplishments

  • Achieved osha 10 on 4/26/2018
  • passed and obtain current DOT physical good till 5/2024

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Lobed Operator

Homer Iron Works
10.2022 - 12.2022

Private Home Health Aide

Self
02.2021 - Current

Quality Control Specialist

Suit Kote
04.2018 - 10.2020

Assistant Manager

Express Mart
02.2012 - 01.2014

Store Manager

Dollar Tree Stores
02.2002 - 09.2008

Obtained Class A Drivers Licence - Tractor Trailer Operation

National Tractor Trailer School Inc

Associate of Science - Business Administration With Applied Science

Tompkins-Cortland Community College

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Maria Rawsonclass a operation