Maria Rios Nunez
Carrollton,GA
Summary
Licensed agent with over 1 year experience in property and casualty insurance. Client focused, motivated and willing to learn more to exceed expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
5
5
years of professional experience
Work History
Servicing Specialist
Brooke Gibbs Agency
07.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Identified prospective clients through leads and referrals.
- Serviced clients
- Prepared insurance proposals and advise on insurance coverage.
- Claims assistance
Office Assistant
Cecil Harris Agency
09.2022 - 06.2023
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Serviced clients
- Maintaining files and other clerical duties
Medical Office Specialist
Mount Sinai Beth Israel
10.2019 - 04.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with 100+ patients a day in Urgent Care doing covid-19 testing and triaging sick patients
Medical Assistant
Clearview Eye Surgery
01.2019 - 03.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
License - Insurance
America's Professor
Online CourseBachelor of Science - Business Administration
University of Arkansas, Fayetteville
OnlineAssociate of Applied Science - Healthcare
Briarcliffe College
Bethpage, NY05.2012
Skills
- Trilingual- English, Spanish, Sign Language
- Excellent verbal communication and customer service
- MS Office proficient
- Attention to detail
Timeline
Servicing Specialist
Brooke Gibbs Agency
07.2023 - Current
Office Assistant
Cecil Harris Agency
09.2022 - 06.2023
Medical Office Specialist
Mount Sinai Beth Israel
10.2019 - 04.2021
Medical Assistant
Clearview Eye Surgery
01.2019 - 03.2019
License - Insurance
America's Professor
Bachelor of Science - Business Administration
University of Arkansas, Fayetteville
Associate of Applied Science - Healthcare
Briarcliffe College