Maria Rivera
ESFM Compass
CLEVELAND,OH
2
Languages
6
years of professional experience
Results-oriented professional with extensive experience in facility management and custodial operations. Strong problem-solving and organizational skills have led to effective budgeting and enhanced safety compliance, ensuring optimal facility performance and employee satisfaction.
Work History
Facilities Manager
2 Months- Coordinated maintenance schedules to ensure optimal facility operations.
- Assisted in managing vendor relationships for service contracts.
- Supported safety inspections and compliance with regulations.
- Implemented inventory control procedures for facility supplies.
- Monitored daily facility activities to identify improvement areas.
- Contributed to budget preparation and expense tracking efforts.
- Facilitated communication between departments regarding facility needs.
- Conducted training sessions on safety protocols for staff members.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Investigated problems and determined appropriate remedies.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Controlled expenses to meet budget requirements.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Interviewed, hired, and trained qualified maintenance employees.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Created management reports outlining important facility statistics.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Supervised staff of 23 in day-to-day activities.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
Custodial Supervisor
5 Years 8 Months- Supervised daily custodial operations, ensuring facility cleanliness and safety standards were consistently met.
- Trained and mentored staff on effective cleaning techniques and equipment usage.
- Developed and implemented cleaning schedules to optimize workflow efficiency across multiple facilities.
- Conducted regular inspections to maintain quality control and adherence to company policies.
- Coordinated inventory management for cleaning supplies, reducing waste and controlling costs.
- Collaborated with management to identify areas for process improvement, enhancing overall service delivery.
- Addressed employee performance issues through constructive feedback and ongoing support initiatives.
- Led safety training sessions, promoting a culture of health and safety among custodial staff.
- Prepared and submitted accident and injury reports.
- Assigned job duties and monitored performance against objectives.
- Recruited and selected well-qualified employees to fill vacancies.
- Promoted efficient inventory practices among team members.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Maintained required records of work hours, budgets and payrolls.
- Addressed customer feedback and complaints to maximize satisfaction.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Trained and mentored new staff on cleaning and safety protocols.
- Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.
- Successfully managed multiple facilities simultaneously, delivering high-quality service across various locations.
- Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
- Conducted performance evaluations for custodial staff members, providing constructive feedback and setting achievable goals for improvement.
Education
No Degree - Management
Skills
Building maintenance
Budgeting and financial management
Building inspections
Asset management
Schedule management
Team direction
Schedule coordination
Innovation and creativity
Emergency preparedness
Environmental compliance
Decision-making
Organizational skills
Project management
Interpersonal communication
Multitasking Abilities
Team leadership
Analytical thinking
Strategic planning
Written communication
Waste management
Conflict resolution
Team building
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Leadership skills
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Relationship building
Health and safety
Team coordination
Delegation skills
Property management
Safety protocols
Task prioritization
Equipment operation
Self motivation
Work order management
Interpersonal skills
Professionalism
Goal setting
Inventory control
Quality control
Staff supervision
Time management abilities
Continuous improvement
Adaptability
Performance monitoring
Security management
Professional demeanor
Problem-solving aptitude
Cost control
Budget management
Facility inspections
Facility operations
Accomplishments
2 successful transition into new buildings.
5 years passing joint audits
Supervised team of 23 staff members.
Successful relationship building with 3 or more POC.
Abilities to perform different tasks simultaneously in different buildings location at the same time.
Cross train individual working in multiples buildings to make employees more rentable and accountable.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Facilities Manager
ESFM Compass
06.2026 - CurrentRead More
Custodial Supervisor
SBM
10.2020 - 06.2026Read More
Del Turabo University
No Degree from Management
Read More