Maria Robles
Granbury,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Server and Restaurant Manager
Los Primos
Glen Rose, Texas
2015.03 - Current
- Welcomed guests at Los Primos, enhancing their dining experience through friendly, attentive service.
- Delivered meals and beverages promptly to guest tables, ensuring satisfaction and timely service.
- Addressed guest questions and resolved complaints professionally, contributing to improved customer satisfaction.
- Applied customer feedback to improve service quality and menu options.
- Entered orders and processed checks using POS system.
- Handled cash transactions accurately while following company cash-handling procedures.
Server
Chachis
Glen Rose, Texas
2004.04 - 2015.03
- Took food and beverage orders with accurate point-of-sale entry
- Coordinated with kitchen staff on order timing and table requests
- Resolved guest concerns with calm, professional communication
- Provided excellent customer service to ensure satisfaction.
Education
Some College (No Degree) - Trading
UNAM
Mexico, MESkills
- Restaurant management
- Food safety management
- Cash handling
- Guest engagement
- Team leadership
- Attention to detail
- Multitasking
- Problem-solving
- Bilingual
- Food safety
Certification
- food saftey
- TABC
Timeline
Server and Restaurant Manager
Los Primos
2015.03 - Current
Server
Chachis
2004.04 - 2015.03
Some College (No Degree) - Trading
UNAM