Maria Rocha
Arlington,TX
Summary
Phlebotomist with broad experience in clinic and hospital settings, handling venous and capillary collections for pediatric, adult, geriatric, and special needs patients. Known for accurate specimen labeling, calm patient communication, infection control, and support for new phlebotomy staff in busy care environments. Hands-on phlebotomy specialist focused on accurate blood collection, patient identification, and safe specimen handling from collection to laboratory delivery. Brings strong communication, emergency response readiness, and steady support for efficient patient flow in fast-paced clinical settings. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Patient-oriented Phlebotomist offering several years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions, and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.
Overview
1
1
Language
1
1
Certification
26
26
years of professional experience
Work History
Phlebotomist II
Baylor Scott and White Clinic
Irving, Texas
07.2024 - Current
- Collected venous and capillary blood specimens in clinic settings.
- Verified patient identities using Baylor Scott and White Clinic procedures.
- Labeled specimens accurately for laboratory processing and tracking.
- Followed infection control and safety standards during patient care.
- Explained collection steps to patients with calm, professional communication.
- Transported specimens to laboratory areas following Baylor Scott and White Clinic protocols.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Documented patient information into electronic medical records system.
Phlebotomist
JPS Health Network
02.2001 - 04.2024
- Performed venipuncture for patients from newborns through older adults.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Centrifuged blood samples according to clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central laboratory, ensuring compliance with transport protocols.
- Trained new clinical staff in phlebotomy procedures, reinforcing organizational mission and values.
- Managed supply ordering and ensured timely removal of expired items to maintain operational efficiency.
Medical Assistant
Minor Emergency Clinic
Arlington, Texas
06.2000 - 02.2001
- Administered injections, medications, and treatments per physician instructions.
- Assisted providers with wound care, injections, and minor procedures.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Recorded vital signs and documented patient histories in clinic charts.
- Sanitized equipment and maintained infection control standards across treatment areas.
- Prepared exam rooms and restocked supplies for urgent care visits.
- Scheduled follow-up appointments and coordinated patient flow through reception.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients about medications, procedures and physician's instructions.
Education
Certified Medical Assistant - Medical Assistant
Cengage
Irving, TX10-2026
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL04-2025
No Degree - Nursing
Tarrant County College District
Skills
- Preventive Healthcare
- Quality Patient Care
- Direct Patient Care
- Specimen Collection
- Maintaining Patient Safety Standards
- Sample Processing
- Safe Needle Disposal
- Intramuscular Injections
- Glucose Screening
- Phlebotomy Procedures
- Patient Flow
- Blood Alcohol Testing
- Customer Satisfaction
- Patient assessment
- Vital signs
- Specimen handling
- Clinical documentation
- Medical terminology
Certification
- Certified Phlebotomist, ASCP - since 2002 ID# 04080801 CERT# 22324 NO Expiration
- PT - Phlebotomy Technician
- Certified Medical Assistant -10/2026 Certification # T5X3F7X7 - Expires: 10/2028
- BLS CPR Certified # 271265699797 since 07/2026 American Heart Association Expires: 07/2028
Languages
Spanish
Languages
Spanish
Native/ Bilingual
Timeline
Phlebotomist II
Baylor Scott and White Clinic
07.2024 - Current
Phlebotomist
JPS Health Network
02.2001 - 04.2024
Medical Assistant
Minor Emergency Clinic
06.2000 - 02.2001
Certified Medical Assistant - Medical Assistant
Cengage
Bachelor of Science - Nursing
Chamberlain University
No Degree - Nursing
Tarrant County College District