Maria Rodriguez
Shift Lead
Miami,FL
Summary
Reliable Shift Leader with seven years in the industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Accomplished and certified Pharmacy Technician with over four years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Crossing Guard
Miami-Dade Police Department
Miami, Florida
08.2021 - Current
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
- Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
- Instructed student and pedestrians about crossing and traffic rules.
- Directed traffic to stop so pedestrians could walk across street.
- Controlled drivers' speed, movement and routes with hand signals and signs.
Manager
Walgreens
Miami, FL
10.2014 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Tracked receipts, employee hours and inventory movements.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Identified team weak points and implemented corrective actions to resolve concerns.
Warehouse Supervisor
Prologix
Miami, Florida
09.2010 - 05.2014
- Revised and developed procedures to reduce risk and achieve compliance.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Supervised shipping and receiving, distribution, and workplace safety.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Kept detailed records of inventories and merchandise inventory transactions.
- Maintained high levels of accuracy in daily operations.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Performed troubleshooting to resolve issues with equipment, devices and products.
Education
Licensed - Accountant
Primitivo Filgueiras
Matanzas, Cuba 09.1988 - 07.1992
Skills
Pharmacy and customer records management
Drug inventory management
Medication dispensing
Secure storage of medications
Team collaboration
Receiving incoming supplies
Pharmaceutical sales and services
Account management
Training and Development
Dependable and Responsible
Teamwork and Collaboration
Decision Making
Organization and Time Management
Certification
Licensed Pharmacy Technician - [Apr 2016 - Current]
Timeline
Crossing Guard
Miami-Dade Police Department
08.2021 - Current
Licensed Pharmacy Technician - [Apr 2016 - Current]
04-2016
Manager
Walgreens
10.2014 - Current
Warehouse Supervisor
Prologix
09.2010 - 05.2014
Licensed - Accountant
Primitivo Filgueiras
09.1988 - 07.1992